Restaurant Manager

An exciting time within our Food & Beverage department means we have a new opportunity for a Restaurant Manager to join the team at Highfield Grange Holiday Park!

As Restaurant Manager, you will be key in ensuring a seamless experience for any customer dining with us.

Reporting to the Complex Manager, you will lead and oversee the management of all aspects of the Main Restaurant within the main complex, driving industry leading customer restaurant experience, speed of service and performing within a safe and immaculate environment.

The efficient operation, control and development of the Restaurant and Restaurant teams. Ensure a high standard of service is offered to customers at all times.

Accountable for hygiene standards in all areas and ensure that these remain at required levels at all times.Ensure the Company Food Safety Policy together with a Health & Safety Policy to ensure the Health, Safety and Welfare of all team members, customers, guests and visitors whilst on company premises.

  • Responsible for dealing with customer queries and complaints in the appropriate manner
  • Ensure high levels of presentation are maintained both front and back of house at all times.
  • Ensure the effective team levels are maintained both front and back of house at all times and prepare rotas in accordance with rota and wage/turnover %.
  • Ensure any offers and promotions are ran at correct times.
  • Place orders to ensure stock is available and that stock levels are correct and gross profit margins are achieved.
  • Protect margins by ensuring deliveries are checked in and correct transfers are completed.
  • Ensure teams are trained and developed in correct procedures and policies.
  • Run team incentives to promote sales and ensure upselling is everyday practice.
  • Ensure the food presentation and potion control is of an acceptable standard when leaving the kitchen and to liaise with the Chef directly.

The ideal candidate will have:

  • Food Hygiene Level 2 and Level 3
  • COSHH trainedProven experience in commercial awareness and business acumen
  • Customer focused approach
  • Experience of leading and developing others
  • Strong and effective communicating and influencing skills
  • First Aid at Work
  • Waste management experience is desirable
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