Holiday Services Manager - St Osyth Holiday Park & Martello Beach Holiday Park - Clacton-on-Sea

Park Holidays
£30,000 per annum
25 Nov 2021
21 Dec 2021
Full Time

Holiday Services Manager - St Osyth Holiday Park & Martello Beach Holiday Park - Clacton-on-Sea

Park Holidays UK are a rapidly growing company and we are now one of the largest providers of Holiday parks covering both England and Scotland.  The business has a proven history of developing and promoting talented managers and an unprecedented investment programme across the group.

Park Holidays are looking for an experienced Holiday Services Manager to join our team at our Martello Beach & St Osyth Beach Holiday Parks. With our hire fleet increasing in 2022 we are looking for an experienced individual who can help drive our team and continue our high standards.

If you enjoy working with customers and possess excellent people, administration and organisational skills, then we would love to hear from you.

Martello Beach and St Osyth Beach Holiday Park are located in Essex on the East coast and enjoy magnificent views over the sea towards West Mersea. They are close to Clacton on Sea and only 20 minutes from Colchester. There are some fantastic plans for Martello Beach, including a new swimming pool, a new complex with a 450+ seater restaurant all planned for the near future.

The successful applicant will be responsible for:

  • To manage a budget for the Holiday Sales department, and to monitor and maintain effective control.
  • Deliver exceptional guest experience and be the face of our Parks for our guests and owners alike
  • To ensure that the operation meets the legal requirements, such as gas safety certificates and portable appliance testing certificates.
  • Prepare and meet annual operating profit targets.
  • Closely control all Park expenditure within your department.
  • Maximise occupancy of holiday hire fleet.
  • Ensure that records are kept on each Holiday Home, such as records of carbon monoxide alarms and smoke alarms.
  • To identify possible opportunity’s to move your department forward.
  • To set up and maintain a reliable and efficient system to deal with all correspondence and matters.
  • To monitor the standards of work of all cleaners within own area of work, ensuring work is to the agreed operating standards
  • Ensure Lodges/Holiday Homes have keys all accounted for.
  • To operate a cash point and control monies and reception safe
  • To complete all Welcome Packs with corresponding programmes, membership cards etc.

The successful candidate should possess:

  • Good PC skills including knowledge of Excel.
  • Excellent organisation and communication skills
  • The ability to work under pressure to meet deadlines
  • A professional and outgoing personality
  • A clear understanding of and ability to maintain Company confidentiality at all times
  • The ability to work under own initiative
  • Flexibility

Required Education, Skills and Qualifications

  • A minimum of 2 years experience in a similar role.
  • Knowledge of holiday park bookings systems is essential.
  • A minimum of 3 years in a managerial role would be preferred.


  • 20% friends and family discount on holidays booked with Park Holidays, this is subject to availability at time of booking.
  • All staff have a discount of 50% on food purchased from the complex, this does not include specials or any drinks & is subject to conditions.
  • Great staff referral scheme
  • 28 days holiday leave per annum (inc. Bank Hols)
  • Double Glazed Centrally heated on-site accommodation available with the position.
  • Progression Programme within the Company – Learning & development opportunities available with the potential to join the Company’s Skills Academy or Apprenticeship Development Programme.

The Company

With 42 caravan parks situated throughout the UK we are now one of the largest providers of Holiday parks covering both England and Scotland. We offer great value family holidays and short breaks, with a small selection of touring and camping too, along with a wide range of static caravan holiday homes and luxury lodges for sale.