Holiday Services Manager (Maternity Cover) - Coghurst Hall Holiday Park - Hastings

Holiday Services Manager (Maternity Cover) - Coghurst Hall Holiday Park - Hastings

• Starting: January 2022
• Fixed Term Maternity Cover - 15/02/2022 until 15/02/2023 or earlier if maternity dates are amended.

Park Holidays UK are a rapidly growing company and we are now one of the largest providers of Holiday parks covering both England and Scotland.  The business has a proven history of developing and promoting talented managers and an unprecedented investment programme across the group.

Park Holidays are looking for an experienced Holiday Services Manager to join our team at our Coghurst Holiday Park as a Maternity Cover for 2022. If you enjoy working with customers and possess excellent people, administration and organisational skills, then we would love to hear from you.

Coghurst Hall enjoys a spectacular countryside location and an exclusive feel from the moment you arrive through the secure entrance and driveway. The lord of the manor may have long since departed, but the beauty of the country estate remains.

The focal point of the Park is its impressive lake which is well stocked with a variety of freshwater fish, including some monster carp. Owners create a genuine community atmosphere in our stately-looking clubhouse, which has enjoyed refurbishment in recent years, but still maintains its manor house charm. Meanwhile our unique indoor pool could give you the impression that you are swimming through underground caves!

Hastings is just a short drive away and is enjoying a transformation as a fashionable resort. The Old Town is a hotspot of trendy bars and restaurants, and there are excellent shopping facilities in the main town centre with plenty of convenient parking.

The successful applicant will be responsible for:

• To manage a budget for the Holiday Sales department, and to monitor and maintain effective control.
• Deliver exceptional guest experience and be the face of our Parks for our guests and owners alike
• To ensure that the operation meets the legal requirements, such as gas safety certificates and portable appliance testing certificates.
• Prepare and meet annual operating profit targets.
• Closely control all Park expenditure within your department.
• Maximise occupancy of holiday hire fleet.
• Ensure that records are kept on each Holiday Home, such as records of carbon monoxide alarms and smoke alarms.
• To identify possible opportunity’s to move your department forward.
• To set up and maintain a reliable and efficient system to deal with all correspondence and matters.
• To monitor the standards of work of all cleaners within own area of work, ensuring work is to the agreed operating standards
• Ensure Lodges/Holiday Homes have keys all accounted for.
• To operate a cash point and control monies and reception safe
• To complete all Welcome Packs with corresponding programmes, membership cards etc.

The successful candidate should possess:

• Good PC skills including knowledge of Excel.
• Excellent organisation and communication skills
• The ability to work under pressure to meet deadlines
• A professional and outgoing personality
• A clear understanding of and ability to maintain Company confidentiality at all times
• The ability to work under own initiative
• Flexibility

Required Education, Skills and Qualifications

• A minimum of 2 years experience in a similar role.
• Knowledge of holiday park bookings systems is essential.
• A minimum of 3 years in a managerial role would be preferred.

Benefits

• 20% friends and family discount on holidays booked with Park Holidays.
• 50% staff discount on meals in our onsite restaurants
• Great staff referral scheme
• Opportunities to earn commission.
• 28 days holiday leave per annum (incl. Bank Hols).
• Progression Programme within the Company

The Company

With 42 caravan parks situated throughout the UK we are now one of the largest providers of Holiday parks covering both England and Scotland. We offer great value family holidays and short breaks, with a small selection of touring and camping too, along with a wide range of static caravan holiday homes and luxury lodges for sale.