Receptionists - Weybridge, Surrey

Receptionists - Weybridge, Surrey

We are looking for Front Desk Receptionists to provide all of our guests with a warm welcome and provide excellent customer service.

Main Purpose of the job:

• Responsible for providing a friendly, welcoming and efficient service to all guests in line with the hotel vision and value
• To undertake front of house duties, including meeting, greeting and attending to guest's needs
• To build a good rapport with guests and resolve any complaints or issues in line with company standards
• To be responsible for accurate and efficient accounts and guest billing processes
• To administer all routes of reservation to ensure room bookings are made
• To undertake general office duties, including correspondence, emails and switchboard
• To efficiently process all reservations and cancellations
• To log any maintenance issues onto the PMS

Our benefits package includes:

• Competitive salary
• Meals on duty
• Pension Scheme
• Employee Recognition Awards
• Free car parking
• Uniform (where applicable)
• Friends and family rates
• Great working environment