Restaurant Manager - Weybridge, Surrey

Weybridge, Surrey
Competitive
12 Aug 2022
02 Sep 2022
Full Time, Part Time

Restaurant Manager - Weybridge, Surrey

Oatlands Park Hotel is looking for an experienced Restaurant Manager to join our busy restaurant.

Main Purpose of the job:

  • Ensure service staff provide customers with prompt, professional, efficient service
  • Ensure immaculate personal presentation of all service staff, adhering to company dress code
  • Ensuring cash handling procedures are adhered to and that customer billing is correct
  • Maintain full and comprehensive knowledge of the menu, specials etc, able to advise customers and service staff on all dishes offered
  • Strive to continuously improve customer service
  • Achieve targets and objectives set
  • Ensure that the restaurant is set up for service and monitoring and supporting waiting staff
  • Ensure that the restaurant runs smoothly, maintaining high standards of provision and service.
  • Deal efficiently and effectively with customer complaints, operational problems
  • Monitor and maintain stock levels to operational requirements
  • Provide inspiring and motivational leadership
  • Conduct staff appraisals, setting objectives, providing feedback on progress, agreeing training needs
  • Plan and manage staff rotas, overtime and holiday ensuring effective resourcing
  • Monitor staff sickness, absence and time-keeping ensuring adherence to company rules and procedures, where necessary implement the disciplinary procedure
  • Discipline employees in line with the company disciplinary procedure in partnership with HR Ensure that all staff comply with the statutory and company Health Safety & policies and procedures
  • Induction of new employees
  • high morale by recognising and rewarding outstanding performance and service

Our benefits package includes:

  • Competitive salary
  • Meals on duty
  • Pension Scheme
  • Employee Recognition Awards
  • Free car parking
  • Uniform (where applicable)
  • Friends and family rates
  • Great working environment