Restaurant Manager - Weybridge, Surrey

Restaurant Manager - Weybridge, Surrey

Oatlands Park Hotel is looking for an experienced Restaurant Manager to join our busy restaurant.

Main Purpose of the job:

• Ensure service staff provide customers with prompt, professional, efficient service
• Ensure immaculate personal presentation of all service staff, adhering to company dress code
• Ensuring cash handling procedures are adhered to and that customer billing is correct
• Maintain full and comprehensive knowledge of the menu, specials etc, able to advise customers and service staff on all dishes offered
• Strive to continuously improve customer service
• Achieve targets and objectives set
• Ensure that the restaurant is set up for service and monitoring and supporting waiting staff
• Ensure that the restaurant runs smoothly, maintaining high standards of provision and service.
• Deal efficiently and effectively with customer complaints, operational problems
• Monitor and maintain stock levels to operational requirements
• Provide inspiring and motivational leadership
• Conduct staff appraisals, setting objectives, providing feedback on progress, agreeing training needs
• Plan and manage staff rotas, overtime and holiday ensuring effective resourcing
• Monitor staff sickness, absence and time-keeping ensuring adherence to company rules and procedures, where necessary implement the disciplinary procedure
• Discipline employees in line with the company disciplinary procedure in partnership with HR Ensure that all staff comply with the statutory and company Health Safety & policies and procedures
• Induction of new employees
• high morale by recognising and rewarding outstanding performance and service

Our benefits package includes:

• Competitive salary
• Meals on duty
• Pension Scheme
• Employee Recognition Awards
• Free car parking
• Uniform (where applicable)
• Friends and family rates
• Great working environment