Receptionists - Weybridge, Surrey

Weybridge, Surrey
Competitive
30 Jun 2022
28 Jul 2022
Full Time, Part Time

Receptionists - Weybridge, Surrey

We are looking for Front Desk Receptionists to provide all of our guests with a warm welcome and provide excellent customer service.

Main Purpose of the job:

  • Responsible for providing a friendly, welcoming and efficient service to all guests in line with the hotel vision and value
  • To undertake front of house duties, including meeting, greeting and attending to guest's needs
  • To build a good rapport with guests and resolve any complaints or issues in line with company standards
  • To be responsible for accurate and efficient accounts and guest billing processes
  • To administer all routes of reservation to ensure room bookings are made
  • To undertake general office duties, including correspondence, emails and switchboard
  • To efficiently process all reservations and cancellations
  • To log any maintenance issues onto the PMS

Our benefits package includes:

  • Competitive salary
  • Meals on duty
  • Pension Scheme
  • Employee Recognition Awards
  • Free car parking
  • Uniform (where applicable)
  • Friends and family rates
  • Great working environment

 

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