Patient Services Manager

England, Warwickshire, Warwick
Up to £43000 per annum + + gym & healthcare
07 Jan 2022
21 Jan 2022
Nuffield Health
Full Time

Patient Services Manager - Warwickshire - Full-Time

Whatever you do, we want to give you every opportunity to broaden your experience and understanding and to develop you both personally and professionally at Nuffield Health.

We want you invested in us for the long term, and we'll offer you an abundance of interesting and varied roles. You may want to consider stepping into something completely new to give you the fresh challenge you've been seeking. Where possible, please make sure you have had a conversation with your current manager about applying for this role.

Nuffield Health is Britain's largest not-for-profit healthcare organisation. Join us as an Patient Services Manager in our Warwickshire Hospital and play your part in building a healthier nation.

The Opportunity

As a key part of our leadership team, our Patient Services Manager you will provide a high quality business support service, managing patient services, through effective line management of a team of support staff across several departments. This includes Reception, Medical secretaries, Medical Records, Patient services and Ward Clerks. As our Patient Services Manager you will:

  • To provide day to day support and supervision for a team of business support staff including work scheduling / rotas, recruitment, induction, performance excellence reviews, attendance management, disciplinary and grievance procedures

  • To promote and maintain training, development and the mentoring of staff.

  • To ensure work is carried out to deadlines and within agreed working practices and procedures.

  • To ensure all direct enquiries / issues and those escalated from the team are resolved in a timely manner.

The Person

  • Good organisational and analytical skills

  • Excellent communication and interpersonal skills

  • Management experience

  • Significant demonstrable experience within a similar role

  • Experience of working in a customer focused environment

  • Team player

The Benefits

We want you to be the best you can be. We promise that we will support you with training opportunities, career development options and our unique health & wellbeing focused benefits package. This includes free membership across all of our Fitness & Wellbeing clubs, along with free private healthcare. Not only this but we also offer a range of lifestyle and financial wellbeing benefits.

Be your best and join us in building a healthier nation.

Salary - Up to £43,000 per annum
Closing date - 21st January 2022

Location - Leamington Spa

Contract - Permanent, Full-Time

Weekly hours - 37.5

Applications will be considered as they are received and interviews will be arranged accordingly. We reserve the right to close adverts early, for example, where we have received an unprecedented high volume of applications. Therefore please apply early to ensure you are considered for the post.