Client Services Administrator

About the Role

The post holder will be responsible for delivering and ensuring professional customer service whilst maintaining operational standards. There will be a large focus on diary management, resource planning and membership administration within the role.

Helping us to create a friendly, relaxing and professional environment you will ensure the smooth running of the centre reception, dealing with clinical bookings, membership queries,working closely with HR and promoting all corporate wellbeing initiatives. You will be responsible for reporting statistics regarding membership and clinical bookings to the Programme Director each month.

You have outstanding communication and customer service skills ideally gained within a leisure or hospitality role. You're approachable, personable and able to adapt to different situations, always keen to delight customers and improve their experience. You're an energetic team player with exceptional planning and organising skills.

Key RequirementsSupervisory experience

* High quality client service interaction
* Strong resource management skills, including use of Microsoft Outlook.
* Experience in administrative/office environment
* Ability to multi-task and work under pressure
* Proven self & team motivator
* Flexibility to cover staff absences & sicknessBenefits
* In addition to a competitive salary, we offer additional incentives. We also provide training and development opportunities to progress your career and maintain our high standards of delivery.

About Nuffield Health
Nuffield Health is Britain's largest and most pioneering healthcare charity, integrating fitness and well-being, prevention and cure. We've brought together our hospitals, clinics, fitness & wellbeing centres as well as our diagnostic units into one holistic healthcare service provided from over 200 locations. A not-for-profit organisation, we reinvest every penny we make into helping the people of Britain to lead healthier, happier lives. In today's healthcare market, we're in an enviably strong position.

Nuffield Health Fitness & Wellbeing Centres offer a state-of-the-art environment in which to further your career. Our innovative way of working integrates services that range from sports massage to Pilates to complementary therapies. And our market leading continuing professional development programmes give you the time, support and budget to train properly, including the opportunity to study at Masters level. You'll also enjoy the fact that we put our clients at the centre of everything we do, which means you get the chance to deliver genuinely personal and tailored services.

We will apply to the Disclosure and Barring Service (DBS) for disclosure on successful candidates