Head of Marketing - London

Head of Marketing - Paddington, London

NEW HOTEL OPENING

The Pilgrm is a new 73-bedroom hotel opening in Paddington’s Norfolk Square. At The Pilgrm, we are reinterpreting the traditional hotel and removing any perceived barriers between us and our guests. Our purpose seeks to address the shift in needs of the modern-day traveller,. Inspired by old world design and the glory of British craftsmanship, The Pilgrm brings a sense of provenance to today's modern traveller. We believe in bringing people together and that genuine hospitality is seamless, generous and graceful. At our core, we’re individuals simply driven by making something that was once beautiful, beautiful again.

Head of Marketing

The brand champion.

A brand is perhaps most commonly defined as “loyalty beyond all reason”. With a belief that sharing is always better than selling, at The Pilgrm we’re building a community, and understand that these are best built through a mindset of openness and acceptance. Our passion for heritage, the sharing of stories and challenging convention meaningfully, The Pilgrm’s philosophy is to help fulfill natural potential.

If you keep an eye on the cultural agenda, love to make things and have a passion for hospitality, you are what we might call a Pilgrm. The simple ethos of this team is that the journey is always far more nourishing than a destination.

The Pilgrm team are searching for a Head of Marketing. An individual who can share their creative expression with commercial goals, but is also grounded in strategy and possesses the clarity to be able to see the bigger picture.

Responsibilities include:

• To position The Pilgrm in front of all key audiences, following the commercial strategy.
• Help deliver the financial targets of the hotel as result of these marketing strategies and activities.
• Build and maintain relationships with all notable and targeted companies, businesses and personalities which can assist in the positioning of The Pilgrm and drive business to the hotel.
• Ensure data capture points are functioning and that data captured is accurate and consolidated within Cendyn CRM tool.
• Manage OTA relationships for marketing and brand purposes, ensuring the hotel is accurately depicted at all times.
• Be the point of contact for suppliers relating to marketing, sales and PR, including social media consultant and systems suppliers.
• Lead on the launch and management of any rooms/F&B promotions required.

Employee Benefits

Here are a list of all the benefits across the group:

• Complimentary stay within one of the hotels
• £40 employee rate
• Friends & family discount
• Discount at partners
• Discount at local eateries
• Facebook competitions
• Annual appreciation party & social events
• Supplemented gym membership
• Food supplement
• Discounted yoga
• Free eye test
• NVQ training
• Cross training opportunities
• English classes
• Personal development plan
• £200 referral bonus scheme
• Departmental incentives
• Uniform
• Employment engagement survey
• Annual review