Food and Beverage Assistant - London

My Hotels
Chelsea, London
Competitive
02 Feb 2018
26 Feb 2018
Full Time

Food and Beverage Assistant - My Chelsea, London

My Chelsea is a 4* boutique hotel that has a great opportunity for a Food and Beverage Assistant to join our team. We have recently undergone an exciting refurbishment, opening our new Food and Drink space called, 'The Living Room' which means there is no better time to join our lovely team! We are looking for a friendly and proactive food and beverage team member to provide a polite and efficient service to all hotel guests, in line with hotel procedures and policies, whilst achieving maximum guest satisfaction. There are likely to be an average of five shifts per week including breakfast shifts, afternoon and evening shifts.

Main Responsibilities

  • To serve food and drink to both external and internal guests
  • To prepare specialist coffee to a high standard
  • To prepare cocktails in line with the specification
  • set up the breakfast buffet, polish glassware and cutlery
  • To provide 5* customer service to our guests at all times
  • To maintain the presentation and cleanliness 'The Living Room' including back of house and the kitchen
  • To rotate stock when necessary
  • To be aware of licensing regulations, including weights and measurements, under age drinking, drinking up time and food handling regulations
  • To ensure that table service is maintained up to the standard of performance
  • To report any maintenance faults to the Duty Manager
  • To ensure that all wastage and breakages are recorded via the correct procedure
  • To promote My Chelsea and other properties within the My Hotels Group at all times
  • To attend any training sessions that are organised
  • To report any customer feedback to supervisors
  • To assist Guest Services with reception duties when necessary

Employee Benefits

Here are a list of all the benefits across the group:

  • Complimentary stay within one of the hotels
  • £40 employee rate
  • Friends & family discount
  • Discount at partners
  • Discount at local eateries
  • Facebook competitions
  • Annual appreciation party & social events
  • Supplemented gym membership
  • Food supplement
  • Discounted yoga
  • Free eye test
  • NVQ training
  • Cross training opportunities
  • English classes
  • Personal development plan
  • £200 referral bonus scheme
  • Departmental incentives
  • Uniform
  • Employment engagement survey
  • Annual review