Customer Service Assistant

Do you believe in delivering exceptional customer service?

Are you a natural when it comes to talking to customers?

Do you enjoy the fast pace and ever changing situations of catering and retail?

If you answered yes to all of these questions we want to hear from you!

We are looking for individuals who enjoy working with people, who like to be busy and work well as part of a great team. Previous catering or retail experience would be useful, but it’s really your friendly and positive attitude that we’re interested in, so don’t worry if you don’t have exactly the right skills, our training will take care of the rest.

A normal day’s work may include looking after our customers in a shop or restaurant, handling cash, preparing refreshments and food, keeping the place tidy or restocking shelves and fridges. You will be the face of Moto right there on the front line delivering exceptional customer service with a smile.

In order to be considered for this post you will ideally have experience in the following areas:

• Ability to deliver exceptional customer service
• Experience of working within a branded retail or catering environment
• Experience of working within a team

Moto prides itself in its training and development of people, ensuring individuals are equipped with all the skills and knowledge to succeed in their role and progress to the next. There are no barriers when it comes to promotion in Moto, just job satisfaction, challenges and recognition for outstanding performance.

Employed by Moto, you will work closely with your team and colleagues while we continually strive to improve our operations and create a rewarding working environment for everyone.

Memorable in-store experiences start with our Customer Assistants. They’re the ones who keep customers happy, shelves stocked, tills manned and displays looking beautiful. Join the team and show us what service with a smile really looks like. 

Our customers trust us. So they’ll be relying on your advice to help find what’s right for them. To do this, you’ll need to stay up to speed on our latest products and offers, and listen carefully to what our customers need. Get this part right and your talent for selecting the right products and making shopping a fun experience will come into its own.

Our training will teach you everything you need to know about presentation, availability, commerciality and experience. Add this to your own flair for customer service and you’ll have everything you need to hit your sales targets and build a successful career.

Previous retail experience is desirable and also ensure you can get to and from the site safely due to there being no public transport.