Receptionist - Marble Arch, London

Marble Arch, London
Up to £22,595 per annum + Excellent company benefits
26 Apr 2022
24 May 2022
SMAN-R2
Ibrahim Oomer
Full Time

Receptionist - Marble Arch, London

Our Sportsman casino is well renowned in the capitol for providing world-class gaming within a warm and friendly atmosphere.

Situated in the heart of Marble Arch, this venue provides a service that is next to none. Hence why we can confidently mention the Sportsman is a reputable establishment within the capitols casino industry.

The reception team is pivotal to our operations; hence your role is crucial to ensure our customers journey is as pleasant as possible and assisting with all customer enquiries.

So, are you ready to place your bets on a career with us?

Well keep on reading!

Within this role you must have some form of previous experience working in a receptionist role having a strong attention to detail, ability to assist enquiries and have an exceptional telephone manner.

Proving your abilities will not go unnoticed!

WORKING HOURS:

The role requires the ability to work various shifts and a combination of shifts with flexibility to provide service and contact at varying times dependent upon the needs of the business.

MAIN DUTIES:

  • Meet and greet customers, assisting with any queries.
  • Ensure that all customers are dealt with in an efficient and courteous manner.
  • Look for opportunities to engage with our customers, by explaining the benefits of player rewards and assisting customers to sign up followed by demonstration of the player rewards journey.
  • Receiving and logging telephone calls and other communications to the venue.

REQUIRED SKILLS AND BEHAVIOURS:

  • Excellent customer service skills.
  • Courteous and friendly outlook.
  • Good grooming and presentable.
  • Front of house/reception experience in previous roles.
  • Team player.
  • Flexible attitude.
  • Pro-active approach, able to work autonomously.
  • Able to communicate on all levels including senior management.
  • Good IT skills in normal Microsoft applications (Word, Excel,) and Lotus Notes.
  • A high level of personal integrity.
  • A strong work ethic with a passion for exceeding expectations.
  • Show respect and appreciation to all.
  • Encourage and contribute toward a culture that supports everyone to be the best that they can be.

Please Note: You must be aged 18 or above and have the right to work in the UK.