Lounge Host/Hostess - 25 Hours - Manchester

Manchester, Greater Manchester
Competitive for every hour worked, staff meals, leisure membership & global hotel discount program
15 Aug 2018
30 Aug 2018
Part Time
Lounge Host/Hostess - 25 Hours - Manchester

Posting Date Aug 14, 2018
Job Number 18002AGK
Job Category Food and Beverage & Culinary
Location Manchester Airport Marriott Hotel, Manchester, Cheshire
Brand Marriott Hotels Resorts /JW Marriott
Schedule Part-time
Position Type Non-Management/Hourly

Start Your Journey With Us

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott Internationals flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youre happy, our guests will be happy. Its as simple as that. Our hotels offer a work experience unlike any other, where youll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. Thats The JW Treatment.

Ideally located amongst the Cheshire countryside minutes from an International Airport the 4 star Manchester Airport Marriott Hotel embodies a unique mix of Manchester energy and Cheshire charm. It has evolved into an exclusive hotel that is vibrant and stylish with our newly designed Lounge Bar and Restaurant. Experience our hotels exclusive Executive Lounge and new richly appointed non-smoking Executive Bedrooms, with our luxurious Marriott bedding package. Indulge in our hotels Leisure Club and Four Seasons Spa offering massages, waxing, facials and more, worlds away from the stress of the day.

Main Duties:

Were looking for an enthusiastic Host/Hostess to work in our newly refurbished Executive Lounge. The role involves a range of duties, including; the service of food dishes and drinks from our hotel menus, preparing the executive lounge and service areas for service, lay up and clearing of tables, giving attentive customer focused service to our elite customers during their time in the lounge ensuring that have a great experience. Our Host/Hostess will have full product knowledge of all our menu items and their service, to ensure excellent levels of customer satisfaction.

Skills and Knowledge:

The successful applicant should have experience of food service ideally within a hotel/hospitality related role and should be flexible to work evenings and weekendsover 5 days per week.

  • Strong communication skills and the ability to identify customer needs or issues before they arise.
  • Display a positive, friendly and professional manner with customers.
  • Show a sense of urgency on behalf of customers and respond to requests quickly.
  • Ability to work in a well-organised and efficient manner.
  • Work effectively within a team and alone.
  • Strong attention to detail
  • Benefits Package:

  • Award winning employer
  • Competitive salary
  • Employee and Family and Friends discount stay rates in all hotels
  • Extensive employee benefits including major high street discounts
  • Free meals on duty
  • Free tailored uniforms and laundry service
  • Social activities and team celebration events throughout the year
  • Incremental holiday allowance based on service
  • Training and development programmes
  • Pension scheme
  • Flexible benefits to help outside of work including life assurance and access to an Employee Assistance Scheme to help navigate through lifes challenges.
  • Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.