Concierge - London

London, Greater London
Competitive hourly rates of pay, leisure facilities membership, free meals whilst on duty & a global Marriott discount program
05 Jul 2022
15 Jul 2022
22086547
Full Time
Concierge - London

Posting Date May 25, 2022
Job Number 22086547
Job Category Rooms & Guest Services Operations
Location The London EDITION, 10 Berners Street, London, London, United Kingdom
Brand Edition Hotels
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar!

But to create this magical experience, we need you.

EDITION is hiring warm, out-going, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

We invite you to join us today.


The London EDITION is looking for its next Concierge!

Would you like a job that gives you...

  • Late night/early morning taxi contribution up to 20
  • Discounted accommodation in over 9,000 hotels all over the world. Yes, 9,000!
  • 5 breakfast when staying in any of our European hotels
  • Discounted food & drink in all our restaurants and bars
  • Discounts for your friends and family
  • Free gym membership
  • Wellness and mental health programmes
  • Flexible scheduling
  • World class training and development, including leadership development
  • Unlimited career opportunities (internationally and locally)
  • Half price cinema tickets
  • Specially curated discounts in thousands of shops
  • Amazing staff parties
  • ...and much more

We are looking for a driven, diligent and friendly Concierge to join the team at The London EDITION hotel.

As a Concierge you will:

  • Respond to guest requests for special arrangements or services (e.g., transportation, reservations, tours) by making arrangements or identifying appropriate providers
  • Respond to special requests from guests with unique needs and follow up to ensure satisfaction
  • Respond to guest requests and queries
  • Be our guests' main point of contact
  • Work closely with other departments to ensure a seamless guest experience
  • ...to name a few!

Our most successful Concierge is someone who:

  • Thrives in an environment where making the guests stay personalized and memorable
  • Has organizational skills and can multitask under pressure
  • Is an expert in the surrounding area and enjoys trying the newest hot spots
  • Has an eye for detail and a passion for all things happening in and around London

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar.

If this sounds like the perfect place for you, apply to be our next Concierge today!

EDITION is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.