Aquatics Manager

 Job title: Aquatics Manager

Location: Rebecca Adlington and Water Meadows Leisure centres

Working Hours: 24 hours per week, varied working pattern including unsociable hours and weekends when required (plus the option of an additional 13 hours for Swim Teaching)

Salary: £16,268.62 per annum (£13 p/h) + commission

Here at More Leisure Community Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for an Aquatics Manager to join us.

In this role you will have operational & commercial responsibility for all aquatics activity and revenue lines within the Mansfield contract. This includes learn to swim (More Swimming Academy), school swimming, casual swimming, and ticketed events (such as inflatables)

This role will drive the commercial growth and financial results of all aquatics activity and will be measured on core KPIs (inclusive of income, profit, participation, length of stay & retention).

You will play a key part in managing and developing quality sessions and products that will encourage repeat visits from our customers and ensure we are the swimming and sports course provider of choice in the local area.
 

As part of this role your duties will include:
 

• Manage a team of qualified swimming teachers to ensure their learning and qualifications are up to date
• Manage staff rotas, annual leave, absence, and performance
• Create new courses and sessions, ensuring that waiting list is kept up to date and customers are fed into the scheme on a regular basis.
• Undertake outreach work to consistently hit key performance indicators

No two weeks will be the same and it is expected that you work hours that best drive the commercial results of the contract as well as having a strong presence poolside during swimming lessons.

You will help in facilitating a safe, fun, and professional working environment with excellent development opportunities and free access to our facilities.

What you'll need to do the role

First and foremost, you will hold either STA Level 2 Certificate or SE Level 2 Swimming Teacher, as you will be using your technical knowledge to manage a develop a large successful swimming programme.

At times you will be required to teach swimming lessons so an up-to-date NPLQ or NRASTC is desirable, however full training can be provided for the right candidate.

You'll have experience working within a busy leisure environment dealing with high volumes of customers, adults, and children. Using your IT skills to work with our front of house team to develop a swimming and courses membership sales environment.

Your role will include liaising with our front of house team and building relationships with our customers therefore a qualification in Customer Service would be advantageous.

Additional Hours Option and STA Tutoring Opportunities

Whilst the post is currently advertised for 24hrs per week, this can be increased by including additional swim teacher hours (maximum of 13hrs extra for teaching).

These would be 4hrs, 8am-12noon on a Sunday morning and up to 3 x 3 hrs from 4pm-7pm on weeknights or 9am-12noon on Saturday morning).

If you are an STA Aquatic Tutor, there is additional work options avaliable tutoring and assessing for our Serco Leisure STA Approved Training Centre. For the right applicant the option to train to be an STA tutor is avaliable, with full support in place.

Why Serco

 
Meaningful and vital work: Swimming not only makes people healthier and happier it also teaches a skill for life. As one of our teachers you’ll be at the forefront of helping people develop those skills.
 
A world of opportunity: Our swimming teachers are integral to the running of our centres, so as well progressing into aquatics coordination they can move into other centre management roles in one of our 55 facilities.
 
Great people: Teaching can lead to a great sense of accomplishment as you watch people progress and work with your local community. And as you’re supporting your students, we’ll be supporting you with ongoing training and development.

What we offer 

•    Free/heavily discounted use of all the facilities at the Centre 
•    Excellent Development and Training Opportunities 
•    A safe and supportive culture 
•    A chance to make a positive difference to the community