Food and Beverage Supervisor - Macdonald Botley Park Hotel & Spa - Southampton, Hampshire

Food and Beverage Supervisor - Macdonald Botley Park Hotel & Spa - Southampton, Hampshire

Job Type: Full Time / Part Time

About us:

Macdonald Botley Park Hotel & Spa is one of the finest 4-star hotels in Southampton. Set in the heart of Hampshire, our hotel offers the best locations and good facilities. With direct access to Southampton airport, Eastleigh, Portsmouth and the M3, our hotel is famous for family holidays, business, and weddings. Our hotel is a perfect venue for celebrations, events, and conferences; we boast superb hotel accommodation, stylish meeting and function rooms, a luxurious spa with a range of state-of-the-art LifeFitness equipment and professional, courteous service.

About a role:

Macdonald’s Food & Beverage Supervisors play a vital role in delivering a great guest experience to all our guests. They have a keen eye for detail, an organised approach, and a willingness to exceed our guest’s expectations. Often operating on the front line, they are the real ambassadors of the out company and are committed to consistently delivering high standards. A customer-facing role means being on the show - a bright appearance and a warm, welcoming smile are essential as you make our guests feel comfortable and relaxed.

At Macdonald Hotels, our people are the key to the Company’s success and our guest’s satisfaction. As well as being confident and approachable, commitment, enthusiasm, and energy are essential, along with excellent communication skills, which will enable you to interact with guests, interpret and act on their needs and liaise with others in your team.

Outline Job Description:

• Reporting to the Food & Beverages Managers and are responsible for assisting them in the smooth running of the establishment
• Staff supervision along with ordering and stock control
• You must have a friendly yet professional persona, and you must have previous experience working with an establishment of a similarly high standard.
• You will be a strong team player and be able to lead by example to ensure your high standards filter through the front-of-house team.

This role is ideal for those with experience working in a customer-facing role within the hospitality sector. Someone with a commitment to helping us to deliver our core standards and provide our guests with a great experience every time.

This position will include shifts working Saturday and Sunday. Additional hours may be required to support the hotel during our busier periods, including bank holidays.

Benefits:

• Competitive rates of pay at all levels
• Uniform provided
• Parking available on-site
• Free meals when on duty
• Accommodation available on request
• Generous discount on regular room rates
• Referral programme
• 25% off food, drink, and spa treatments across the group
• 20% discount on golf
• Free use of our leisure, pool, and gym facilities at off-peak times
• Auto-enrolment into our pension scheme and life assurance
• Access to the Employee Assistance Programme through Hospitality in Action
• Wagestream app offering a real-time view of accrued pay and access to it