Restaurant Manager - Chippenham

Restaurant Manager - Restaurant Hywel Jones

We have a fantastic opportunity for an experienced and charismatic Restaurant Manager to lead the team in ‘Restaurant Hywel Jones’ at Lucknam Park Hotel & Spa.

‘Restaurant Hywel Jones’ has retained a Michelin star for 14 years and is considered a destination restaurant which is popular with both residents and external dining guests. The Restaurant Manager will be responsible for leading the Food and Beverage front of house team, including bar and lounge and wine service, to ensure all service periods deliver the high standards our guests expect.

The ideal Restaurant Manager will have experience in a comparable property, be passionate about delivering a consistently excellent level of service. You will be leading an established team who are keen to progress and are looking for clear leadership from the new post holder.

Responsibilities of the Restaurant Manager are:

• Recruiting, developing and motivating an engaged team
• Ensuring the restaurant is presented to a high standard at all times
• Ensuring service periods (breakfast, functions, afternoon tea, dinner) run smoothly and staffing levels are relevant
• Increase sales in relations to covers and revenue – contribute to package inclusion ideas
• Attend meetings as required including Heads of Departments, strategy, sales etc
• Building and maintaining a strong relationship with the kitchen brigade
• Rostering, reviewing and appraising team members
• Developing training plans and succession plan within the team
• Stock levels – beverages, crockery, cutlery, utensils etc are all monitored and accounted for
• Monthly stocktake
• Ensuring the department is compliant with all financial, H&S, Allergen and Food Safety procedures

Experience and skills required for a Restaurant Manager:

• Minimum requirement - experience as a Restaurant Manager in a hotel – minimum 3 rosette, Michelin star experience would be preferable
• Excellent knowledge of beverages and fresh food
• WSET Wine qualification, preferably Level 3
• Comprehensive cheese knowledge
• Knowledge of Licensing Laws, weights and measures, Personal Licence preferred
• Experience of recruiting, training and appraising team members
• Experience of budget preparation, revenue generating
• Ability to communicate with colleagues and guests in a professional manner
• Fluent in English – written and verbal
• Well presented
• Team player
• Passionate about guest service
• Proactive learner with initiative
• Awareness of the local market/competitors

We are offering a competitive salary for a full time role, working 48 hours a week including evenings, weekends and Bank/Public Holidays. Due to the location of the property it is advisable to have your own transport to enable you to fulfil the shifts required for this role.