Spa Therapist - Alexandria

Spa Therapist - Loch Lomond Golf Club, Alexandria

Hours: Rollig Shift Pattern - Full / Part time 

Salary: Competitive Salary, Excellent Training & Career Development Opportunities

The Walled Garden Spa Retreat has luxurious treatment rooms, each with its own private garden, offering a range of personalised holistic therapies and beauty treatments.  We also offer exceptional heat experiences, including vitality plunge pools, crystal steam rooms, saunas, lifestyle showers and ice fountains to comfort and relax. 

Come and join the team at Scotland’s most exclusive club:

We are currently recruiting for a highly motivated, enthusiastic and hardworking individual to join our Spa Team. You will be trusted by our members to deliver world class treatments and experiences for them and their guests. We are interested in people who are career motivated, take pride in their work, have an eye for detail and dedicated to see the business succeed.  You will have a hands-on approach to all duties and will be responsible for the immaculate presentation of all spa areas.  We require confident employees with flair and individuality and an outgoing & friendly personality with great customer service skills and flexibility. Naturally we are busiest at weekends, so you should be prepared to work every weekend.

Please see below the competencies essential and desirable for this role. 

EXPERIENCE /KNOWLEDGE/SKILLS

Essential

• A minimum qualification HNC Beauty therapy working towards HND Beauty Therapy
• Experience in all aspects of massage and beauty therapy
• A minimum 1 years’ experience in a client facing role
• Experience in delivering the highest level of customer care
• Excellent problem solving and client relation skills    

Desirable

• Experience working in a 5-star resort or destination spa
• Proven track record in hitting sales targets
• Hot Stones
• Reflexology
• Familiar with spa booking systems
• Reception experience
• Food and beverage experience

EDUCATION/QUALIFICATIONS/TRAINING

Essential

• A minimum qualification of HNC Beauty Therapy or equivalent
• Current, full driver’s license

Desirable        

• ESPA training, a minimum of ESPA Essentials training
• Hair dressing training
• Make up training
• Jessica nail training

PERSONAL QUALITIES

Essential

• Looking to progress your career in the Spa industry
• Physically fit, in good health and capable to completing back to back treatments during the   busy season
• Excellent attendance and time keeping record.
• Great reliability and put your customers and team first
• Enjoy the pressures of product sales and working to targets
• You like receiving feedback on your performance with a desire for continual improvement
• You are a team player willing to assist others with duties and tasks such as reception and cleaning.
• Must have a flexible approach to rotas and hours as weekend work is compulsory  
• Dynamic approach to client management 
• You must be genuinely caring towards people (staff and members)
• Excellent communicator with the ability to adapt your style to suit your audience         
• Team player with a ‘whatever it takes’ attitude 
• Presentable appearance with no visible tattoos or body piercings other than 1 pair of discrete earrings              
• Ensure an exceptional and consistent level of service is delivered to Members and guests.
• Drive the development of an innovative and evolving approach to service.
• Working closely and cooperatively with all other departments.
• Work with Spa team to ensure stock control is accurate and adhered to.  
• Assist in spa attendant duties.
• You must also be available to work Hogmanay and 1st January inclusive.

In return you will receive exception training and mentoring from the Spa Management team for a career in this industry.

• You will be working in a department which has achieved Department of the Year 2 years  running
•  You will work in a very pleasant and friendly 5 star luxury environment

Further Information on the role

• The Spa in the Walled Garden is open from Monday to Sunday, 9am-8pm.
• You must be available to work any day of the week
• Weekend work is compulsory, (please do not apply if you are unable to commit to working      every weekend).
• Please be aware that you must have a driver’s license and your own car, or means of getting to and from the golf club without relying on public transport as transport links are not strong in this area.
• You must be able to demonstrate that you have the right to live and work in the UK.

Staff benefits package includes uniform, free meals, 30 days holiday per year, staff discounts, free parking, golf, end of season gratuities and staff social events as well as Spa staff incentives and rewards.