Assistant Night Manager

A fantastic new opportunity has opened for an Assistant Night Manager to join our team at Leonardo Royal Hotel Southampton Grand Harbour.

Be Yourself– Be a Champion for Your Team – Be Leonardo  

As an Assistant Front Office Manager you’ll be the backbone of the team as you’ll be working with the Front Office Manager to inspire and motivate your colleagues, ensuring that all guests have memorable experiences with us. Take a deep breath because you’ll be stepping into a busy role! You’ll be supervising the Front Office operations and ensuring that all guests’ needs are met: you’ve got their backs from arrival through to departure. 

If you’re our ideal Assistant Front Office Manager, you will: 

• Be yourself! 
• Make suggestions to maximise our guest care strategies
• Maximise revenue by supporting with upselling 
• Coach and train new team members to help them reach their full potential 
• Work alongside the Front Office Manager to bring proactive solutions to the table 
• Bring your positive energy to work with you every day 

Why come join us? 

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. We have support on tap, so expect top-notch L&D programmes, practical training and clear progression within our vibrant and dynamic team. 

Our Story 

Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels across the UK & Ireland and have plans for major expansion over the next few years’; there’s never been a more exciting time to join us!  

Some of the perks you could enjoy include: 

• Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!  
• Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops  
• Free hot meals whilst on duty 
• Talent referral scheme: earn yourself a bonus for recommending a friend to join us 
• We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration  
• The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support 
• Ongoing job-related training programmes with clear paths for progression