Meeting & Events Sales Office Manager

Here at Leonardo Hotels we have an absolutely wonderful opportunity for a Meeting & Events Sales Office Manager to manage both the meetings and events team and department.

What we expect from you –

• Self-motivated and self-confident in all aspects of guest
• The ability to prioritise and delegate work whilst also providing training and
• Be courteous and focused on providing a consistently high standard of
• Standards driven and detail
• The ability to multi-task in a fast paced
• Be positive, enthusiastic, and professional,
• Focused on delivering targets and budgets
• 1 year management
• Excellent verbal communication skills.
• Excellent negotiation
• Customer Focus – a commitment to customer

The job –

• Deal with  all  meeting  and  event  enquires
• Be responsible for updating S&C with accurate and relevant information as well as producing any reports that are required in order to measure progress and opportunity
• Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
• Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy • Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
• Ensure the function sheets are distributed to the relevant departments in a timely manner, paying particular attention to the content detail
• Daily conference billing
• Manage all brochure requests, information and relevant details requested by clients
• Attend weekly revenue and operations meetings, ensuring all relevant figures are up to date
• Deal with  complaints  in  a  friendly  and  efficient  manner  ensuring  guest satisfaction at all
• Be familiar  with our  sister  hotels  where  cross-selling  opportunities  exist  and  ensure leads are forwarded on and followed up
• Being aware of potential highs and lows in the business and planning for
• Identifying, communicating and actioning all sales
• Complete monthly sales and statistical reports
• Being aware of VIPs and show rounds, communicating this to the teams within the Bar, Restaurant and

Why come and work for us – to receive practical training, development and progression within a dynamic and rapidly expanding company. If you want a career in Hospitality then look no further, we have great programs to support your development towards a long and successful career.

Some of the great benefits of working for us include:

• Earn thousands by referring a friend to work with us
• Stay at one of our Leonardo Hotels UK for a hugely discounted rate and get a reduced rate for friends and family if they want to stay too
• Company Pension Scheme, Life assurance & Wellbeing support
• 28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days (we even offer Wedding Leave too)
• The opportunity to work for a well-respected brand where people development is at the heart of our culture
• An array of learning courses in which you can attend - the sky is the limit with your development with us, we nourish your skills and talents to develop leaders of the future
• Leo Points – earn performance based points and use them towards that desired product you've been meaning to buy or hey even that well deserved day off!!
• Employee of the month earning you a little bonus and fame for that entire month.
• Flexible working hours- shift working is what we do but not split shifts – we want you to have a work-life balance too
• Uniform & Meals on duty
• Monthly / Quarterly engagement activities - we like to have fun while working hard
• Annual Charity Event Day- we help and support our communities
• Lots of locations in the UK and Ireland which mean that if you want to develop or just fancy a change of scenery, we can help you to move and provide relocation support