Group Bookings Manager - Bristol
- Recruiter
- Leisure People Recruitment
- Location
- Bristol
- Salary
- £19500 - £20500 per annum
- Posted
- 13 Aug 2019
- Closes
- 27 Aug 2019
- Ref
- DP7
- Contact
- David Peacock
- Sector
- Commercial Leisure, Attractions & Entertainment jobs, Sales Manager (CLAE), Hotel jobs, Reservations Manager, Sales & Marketing jobs, Sales Manager
- Job Type
- Full Time
Group Bookings Manager- Bristol
Salary: £19500 - £20500 per annum
I am looking for a customer focused group bookings manager to work for a successful family entertainment centre in Bristol. You will be responsible for:
- Making every element of the customer journey an amazing experience
- Managing incoming enquiries and leads over the phone and online.
- Providing quotations, follow up calls and taking deposits
- Coordinating the logistics and arrangements for both children's parties and group bookings
- Liaising internally with the hospitality and events team to ensure all bookings are fully staffed and pre planned.
- Liaising with the digital and marketing team regarding offers and promotions to maximize occupancy
- Dealing promptly and professionally with enquiries and complaints
- Work closely with the management team to deliver an exceptional guest experience across the venue
- Can support across other areas of the business as and when required
We are keen to talk to candidates who have had:
- A similar experience working within a high footfall group bookings/customer experience role.
- Can work a variety of shifts including most weekends and bank holidays.
- Have strong IT skills and excellent communication skills.
- Previous leisure or hospitality experience is strongly desirable.
Interviews are immediately available.