Our Service Philosophy

We believe in our guests and team; we strive to achieve the best in everything we do and how everyone feels about Le Pain Quotidien; we like to let everyone feel at home and part of our family.

Our Blueprint is an interesting technical way of showing the design of the conceptual work with details that all the team members can understand. It is used in almost all engineering fields to explain the details of the workflow of components.

Our Service Experience Culture MAP is designed to support your daily journey at Le Pain Quotidien. Leading and learning aren’t something you learn from a book. It is all a manner of learning by doing.

These tools guide will help you live Le Pain Quotidien from the basic service to the most complex leadership. It will guide you on every step to develop and succeed.

Adding your personal style and approach will impact your effectiveness as a team player and leader. Being a Le Pain Quotidien leader takes time, effort, reflection and dedication to get the most out of the team. Our Blueprint will help to lead with a purpose and coach, empower and inspire your team and colleagues to create a meaningful moment for our guests.

Our journey starts with in mind our guests and the experience that we would like to provide:

  • Make it Personal: we bring our genuine personalities to work, and we like to feel everyone is at Home.
  • Care & Connect: we create a meaningful connection with our guests and team.
  • Share your Passion: learn and share your passion for our food with our guests.
  • Make it Happen: add enough energy to create the whole experience.