Housekeeping Supervisor

We are looking for an experienced Housekeeping Supervisor to support the Head Housekeeper to deliver an exceptional experience with respect of all aspects of housekeeping and customer service standards to the guests that visit our beautiful property located on stunning Lake Windermere. As Housekeeping Supervisor, you will support and deputise for the Head Housekeeper and support the Senior Management team to deliver five-star service.

Langdale Chase Hotel, which sits on the banks of beautiful Lake Windermere, is currently undergoing a full significant refurbishment of the hotel, ready for re-opening in Autumn 2023. We are looking for this role to start Mid September.

Your day to day;

• Supporting the Head Housekeeper in the cleanliness and presentation of guest bedrooms and public areas ensuring that staff maintain the highest level of standards
• Assisting the Head Housekeeper with the organisation and implementation of deep cleaning schedules when required
• Effective communication with the reception team to ensure return of ‘ready rooms’ at the earliest opportunity
• Servicing and presentation of guest bedrooms
• Understanding, controlling, and monitoring linen stocks, liaising with linen hire Company, and complying with supplier requirements
• Assisting the Head Housekeeper with the co-ordination of rotas and departmental team members
• Supporting the Head Housekeeper with the recruitment, selection, and induction process for all housekeeping team members
• Deputising for the Head Housekeeper in their absence and when required

Who are we looking for?

As an experienced Housekeeping, you will take pride in the delivery of exceptional housekeeping standards and guest service.  Ideally you will have previous experience in a supervisory role.

You will have extensive hands-on experience working in a high quality Five-Star hotel in a Housekeeping role. You will have an excellent eye for detail and a genuine passion for providing warm hospitality, always striving to exceed guest expectations. You will have strong communication skills with the ability to work well with others to represent the Company and the hotel in a loyal, professional, and knowledgeable manner.

In return, we are offering a rewarding role with scope for career progression along with;

• A competitive salary, negotiable dependent on experience
• Wagestream - the ability to access up to 40% of your wages as you earn them each week
• Staff accommodation is available
• 28 days annual leave (rising to 33 days after 5 years)
• Enhanced maternity and paternity pay
• Health cash plan with access to discounted perks and high street discounts
• Long service awards, including free meals and free stays with your friends or family
• Employee Assistance Programme
• Discounted accommodation, food, and drink in our beautiful properties
• Pension and Life assurance
• Bespoke training programmes accessible to all
• Apprenticeships available
• An engaging & supportive work environment