Aquatics Manager - Hounslow, London

Hounslow, London
Up to 26913 UKP per year
06 Feb 2024
05 Mar 2024
Mr Ian Downer
Full Time

Aquatics Manager - Hounslow, London




40 hours per week, 5 days out of 7 including weekends (covering hours of 06:00-22:30)

Heston Leisure Centre


About Lampton Group


Lampton Group was established by the London Borough of Hounslow in 2012 with the objective of trading local authority functions in order to generate financial surpluses and return those to the council. Our companies represent a bold, new and ambitious approach by a London Borough. It is made up of five distinct business areas:

Services  -  Recycle  -  Greenspace  -   Leisure  -  Homes

Underpinning everything, we do are our CORE values – Customer First – One Team – Respectful – Energised. Everything we do aims to align to our values and strategic ambitions.


About Lampton Leisure

We set established high standards with our exuberant, friendly, driven professional approach across all our sites in Brentford, Chiswick, Hanworth, Heston, Isleworth & Osterley. Our leisure centres boast a full range of facilities including fitness studios, health suites, swimming pools, indoor & outdoor courts, pitches, tracks, and café facilities. It is our mission to provide inclusive and safe environments where we deliver supportive and professional services for all ages, abilities, and backgrounds to make a real difference and an enjoyable customer experience for all users of the Centre’s facilities.


About the Job

Deliver a comprehensive aquatics programme, inclusive of; timetables, school holiday activities, swim school programme, and swimming lessons, designed to meet the needs of the local communities. To work collaboratively with other departments across the business to ensure an innovate programme of activity that delivers on social outcomes while driving commercial sustainability. Responsible for day-to-day management of lifeguards, swimming teachers and carrying out the deputy manager role when on duty management shift.


Key Responsibilities include:


  • Support, drive and achieve centre targets and KPIs
  • Track, measure and report on the effectiveness of aquatic programmes
  • Grow, develop and maintain a comprehensive wet side programme, maximizing Swim School and Learn2 occupancy and accounting for all customer demands and demographics, including any water wellbeing initiatives. 
  • Line management responsibilities for recruitment, induction, delivering training, appraisal, development, and performance management of staff, including one‑to‑ones
  • Maintain a keen understanding of industry trends effecting aquatics, making appropriate recommendations for strategic and tactical development.
  • Ensure all safe systems at work are adhered to and general building management including maintenance and repairs.


About you

To be successful in this role, you will have a passion for aquatics and the ability to influence and motivate staff. Previous experience working in wet operations is essential as well as experience working in the leisure, hospitality or service industries. Excellent communication skills and a proven track record of meeting financial targets and leading a successful team is also essential. Employment will be subject to an enhanced DBS check & reference checks


Qualifications Required


  • National Pool Lifeguard Qualification (NPLQ) 
  • First Aid at Work Certificate 
  • Pool Plant Operation Qualification


In return Lampton Group will offer you 


  • Free Parking at all Leisure Centre Sites
  • 22 days holiday allowance
  • Free Gym Membership 
  • Enhanced Maternity and Paternity leave
  • Pension Scheme  
  • Refer a Friend Scheme 
  • Staff wellbeing services 
  • Flu Jabs   
  • Eye care vouchers and support towards glasses
    Employee benefits portal 
  • Cycle to work scheme 
  • Electric Car salary sacrifice scheme   


Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. 


Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process. 


Important information:

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).