Duty Manager - Keswick

Keswick, Cumbria
National minimum wage
04 Dec 2018
10 Dec 2018
Full Time

Duty Manager - The Inn on the Square

Who we are

Our Lake District Hotels are a distinctive collection of seven award winning hotels in the Lake District owned and run by the Graves family and situated in the most beautiful parts of the Lake District. From 4-star luxury Lake District hotels on the shores of Lake Ullswater and Derwentwater Lake, to traditional coaching inns and hotels in Keswick and a hotel in Penrith - our Lake District hotels are recognised for the warmth of our welcome, unrivalled personal attention and excellent service.

The Inn on the Square has 34 bedrooms, a 70 cover steakhouse restaurant with open display kitchen, cocktail bar and substantial lounges; and a separate pub ‘The Queens Head’, this is a modern food-led hotel with some of the best accommodation in the area.

The Role

We are looking for a hardworking, motivated and ambitious Duty Manager to join our team. The ideal candidate will have previous experience combined with a strong knowledge of all departments with a particular emphasis on Restaurant, Bar and Reception.

As a key member of the team, you will support the General Manager in the day to day operations of this busy hotel. Great leadership and customer service skills are a must as you will be responsible for delivering service to the highest standard and creating a great guest experience in the process.  Roles and responsibilities include:

  • Overseeing  day to day front of house operations in the bar and restaurant and reception
  • Maintain exceptional levels of customer service
  • Assisting in recruitment, training, and developing the team
  • Incentivise team members to maximize sales and revenue
  • Comply with hotel security, fire regulations, food safety and all health and safety legislation
  • Assist in all other departments wherever necessary and maintain good working relationships

What we are looking for in you:

  • Previous F&B Management
  • Committed to delivering high levels of customer service
  • Positive attitude
  • Good communication skills
  • Flexibility to respond to a range of different work situations

What we can offer you in return:

  • Being part of a team that supports and encourages career progression in each other
  • Training that is specifically designed for you to grow and progress with us
  • A competitive salary and 28 days’ holiday entitlement
  • Free staff meals whilst on duty, Live in accommodation is available if you require it
  • Advantage Card, which offers discounts and free entrance to many of our venues

Unfortunately, due to the volume of applications we receive, we are not able to give status updates. If you are invited for an interview, you will generally be contacted within 1 week of submitting your application. Thank you