Hotel Receptionist - Keswick
- Recruiter
- Lake District Hotels
- Location
- Keswick, Cumbria
- Salary
- Competitive
- Posted
- 14 Aug 2018
- Closes
- 10 Sep 2018
- Sector
- Fitness jobs, Leisure Centre Receptionist, Hotel jobs, Hotel Receptionist, Spa, Massage & Beauty jobs, Spa Receptionist
- Job Type
- Full Time
Hotel Receptionist - The Borrowdale Hotel
The Role
We are looking for an experience Receptionist who is an ambitious and motivated individual looking for their next challenge. The duties will involve; checking guests in & out, handling guest queries by telephone, email and face to face, taking hotel reservations and preparation of bills & taking payments.
You will possess outstanding communication skills and be committed to delivering high customer service standards to all our guests. You must have the ability to work as part of a team, yet work on your own initiative with excellent attention to detail with accuracy. This is a busy hotel desk so prioritising your work and the ability to work under pressure is essential. Experience and knowledge of Rezlynx would be beneficial, although training will be provided
What we are looking for in you:
- Exceptional service – only the best will do
- A flexible approach to your working week and hours, you will have to work at weekends and the shift patterns are either 7.30am-3.00pm or 3.00pm -10.30pm
- Great attention to detail, the ability to maintain the highest levels in accuracy numeric and written.
- A warm and friendly customer service style which will engage your guests and team members alike
- The need to help and support other members of your team
What we can offer you in return:
- Being part of a team that supports and encourages career progression in each other
- Training that is specifically designed for you to grow and progress with us
- A competitive salary and 28 days’ holiday entitlement
- Free staff meals whilst on duty, Live in accommodation is available if you require it
- Share of gratuities
- Advantage Card, which offers discounts and free entrance to many of our venues
Unfortunately, due to the volume of applications we receive, we are not able to give status updates. If you are invited for an interview, you will generally be contacted within 1 week of submitting your application. Thank you