Guest Services Assistant - Hull

Kingston upon Hull, East Riding of Yorkshire
Competitive Salary
11 Nov 2019
09 Dec 2019
JH3246
Full Time

Guest Services Assistant - Mercure Hull Grange Park, Hull

Looking for a varied role whereby you gain experience and have the potential to grow your hospitality career?

As Guest Services Assistant, you will become trained across the various operational aspects of the hotel in order to ensure our guests are provided with a flexible and excellent level of service at all times.

One minute you may be assisting in the Restaurant or serving conference lunches, whilst the next you may be making beds or working on the Front Desk managing guest enquiries.

The key to the Guest Service Assistant role, is your proactiveness and ensuring you are in the right place at the right time.

To succeed within this busy general hands-on operational role, you will be highly organised, flexible and willing to learn and develop new skills across all Hotel departments including Restaurant, Bar, Conference and Events, Kitchen, Housekeeping and Front Office.

No previous experience is necessary as full training will be provided.  However previous experience in job roles such as Restaurant team member, Restaurant Attendant, Bar person, Bar Attendant, Barman, Waitress, Waiter, Food and Beverage team member, F&B team member, Food and Beverage Attendant, F&B Attendant, Waiting team member, Banquet Team Member, Banquet Attendant, Banqueting, Silver Service, Events Attendant, Events team member, Conference Banqueting Attendant, Cleaner, Housekeeper, Cleaning operative, cook, kitchen porter, nights, Receptionist, Front of House team member or Front House team member would be advantageous.

To say thank you for your hard work and commitment we offer ad hoc rewards, i.e. shopping vouchers alongside monthly recognition schemes and an Annual Awards ceremony. You can develop your career through training courses and structured development programmes including 'Rising Stars'. We also offer wide-ranging employee benefits including enhanced annual leave after one year's service, special discounted rates across our Jupiter Hotels and Accor Group (subject to qualifying criteria), Employee Assistance Programme and Healthcare Cash Plan to name but a few.