Operations Manager - Bolton

Operations Manager - Mercure Bolton Georgian House, Bolton

An exciting opportunity has arisen for an individual looking to take charge of all aspects of Hotel operations.

As Hotel Operations Manager, you will be responsible for ensuring the smooth running of the day-to-day Hotel operation for which responsibilities include managing a team of departmental managers, as well as, driving profit through the implementation and maintenance of quality service delivery standards at all levels.

Working closely with the Departmental Managers, you will set, drive and review strategies to improve revenue generation across the Hotel's extensive operations including, Kitchen, Front Office, Housekeeping, Conference and Events, Food and Beverage and our Leisure Club.

We are recruiting for an experienced hands-on Operations Manager with a strong F&B and Rooms operational background who also understands that commitment to motivating, training and development of a diverse team all lead to customer satisfaction through consistent delivery of service.

To succeed as Hotel Operations Manager you will be an effective communicator with good listening skills and have the ability to work under pressure whilst sustaining excellent attention to detail and making sound commercially viable business decisions.

This position is offered on a full time permanent basis with flexibility to work weekdays, bank holidays, evenings and weekends is essential to meet the business needs, hotel experience is essensial if you are to be considered for this role.  

The successful candidate will have the ability to deputise for the General Manager in their absence and have the drive, determination and ability with appropriate development to progress to General Manager of one of our Hotels within the next 2 years or so.