Hotel Receptionist

JW Lees
The Stanneylands, Wilmslow, Cheshire
£10.42 per hour
14 Mar 2023
03 Apr 2023
LR748403TheHR
Part Time

Hotel Receptionist Vacancy - Wilmslow - Full time hours including weekends - Up to £10.42 per hour

Are you looking for that next opportunity in Hospitality? Are you friendly, customer focused and love working within a great team? Then this may be just the right role for you!

What we offer you:

  • Competitive pay - up to £10.42 per hour plus gratuities
  • Profit share
  • Discount in all our pubs and hotels
  • Amazing progression opportunities
  • Access to our employee assistance programme

About the Hotel ReceptionTeam Member role:

The Stanneylands Hotel has an exciting opportunity for a full-time Hotel Reception Team Member to join the Front of House team. As a Hotel Reception Team Member you will be the first face to greet our guests and give them a great impression of our amazing Hotel. Dealing with our guests on a daily basis and supporting the Management team, you’ll be an expert in communication and know how to work well as part of a team.

Responsibilities:

  • Meet and greet guests and visitors to the Hotel
  • Manage face to face, on line and telephone bookings
  • Check all reservations and room allocations
  • Handle guest queries and requirements
  • Check guests in and out of the Hotel
  • Prepare restaurant reservations
  • Maintain occupancy levels on the computer system
  • Manage the computer system including room rates and changes
  • Deal with customer requirements, complaints and service issues
  • Handle cash and card payments
  • Ensure a safe environment in which to work; report any hazard or maintenance defects immediately
  • Maintain a high standard of personal appearance

About The Stanneylands Hotel:

Hidden away in the Cheshire countryside and perfectly located near Manchester International Airport and Manchester City Centre, this exclusive location offers the best of countryside and city surroundings. It's perfect for those seeking the best of British and following the beautiful refurbishment of the bar and dining room, The Stanneylands is the go to destination to dine and drink in Wilmslow. If you would like to work for an Independent Family Brewery, who have been brewing award winning Ales for 190 years, a company with family values who offer a competitive salary, great benefits and the opportunity for personal progression and development, then apply today to one of our advertised positions.

About JW Lees:

JW Lees is a sixth-generation family brewery company which was founded in 1828. Our six values are at the heart of everything we do:

  • Proud  -  Savvy  -  Honest  -  Passionate  -  Personal  -  Together