Guest Relation Supervisor - London

Guest Relation Supervisor - London

Just some of the benefits you will enjoy as a Guest Relations Supervisor

• Free meals on duty at our colleague restaurant
• 12 complimentary hotel nights per year of service across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Uniform provided and laundered complimentary
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
• And lots, lots more!

Key responsibilities of a Guest Relations Supervisor 

• Creating moments of delight for our guests and wow them during the entirety of their stay
• Ensuring the maximization of guest satisfaction
• Ensuring that information regarding VIPs are properly distributed throughout the hotel
• Anticipate guest needs and build connections throughout their stay
• Supervising and training Hosts so that they deliver exceptional experiences for guests
• Assisting the Guest Relations Manager with the efficient and smooth running of the department

About Hyatt Regency London – The Churchill

Hyatt Regency London – The Churchill is conveniently tucked away in upmarket Marylebone, located in the heart of London’s West End, featuring views over the charming gardens of Portman Square. With 440 sophisticated guestrooms including 50 suites, many which have been recently refurbished, plus 11 distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure travelers alike. Dining options include seasonal British dishes and Afternoon Tea at The Montagu and snacks and cocktails at award-winning Churchill Bar & Terrace.

Next Steps: Apply today for this Guest Relations Supervisor role and start your journey with Hyatt Hotels! (*conditions apply)