Learning Manager - London

Competitive + Benefits
07 Dec 2022
16 Dec 2022
Full Time

Learning Manager - London

Location: Hybrid working is on offer with 1-2 days at home each week. Regular travel across the London Hotels is required as part of this role.

About the Learning Manager - London role

Reporting to the Area Learning Manager - UK & Ireland, you will assist them in driving the Learning Strategy and in providing colleagues with opportunities to learn and grow every day. Learning is an ongoing experience at Hyatt with many opportunities for exposure. This is a fast-paced role where you will manage multiple learning activities in multiple properties, all at one time.

Key duties and responsibilities of the Learning Manager – London role include

  • Be a business partner to London properties through implementing a learning strategy that helps the organisation to achieve goals and tactics
  • Implements and fosters Hyatt’s Learning Philosophy in all London properties
  • Identifies learning needs together with Leadership Committee, Department Heads and Human Resources Managers and assists in creating UK Learning plans; yearly and monthly
  • Delivers classroom and virtual workshops as required
  • Provide coaching and advise to Leadership Committee, managers as required
  • Evaluates learning to ensure effectiveness and maximum return on investment
  • Ensure effective communication with Human Resources Managers and General Managers London Hotels
  • Ensure departmental training standards are implemented and train and coach departmental trainers/talent development trainers

Working hours are generally Monday to Friday, office hours, although you may need to work some evenings and weekends and particularly attend recruitment fairs, colleague social events, networking or college alumni events.

Previous experience in a similar role is beneficial, though not essential. Operational managers with experience in F&B, Housekeeping or Front Office, and with a strong track record in running departmental training and developing the capabilities of their teams will be considered.

Just some of the benefits you will enjoy as Learning Manager - London

  • 12 complimentary nights per year of service across Hyatt Hotels worldwide
  • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
  • Free meals on duty at our colleague restaurant
  • Business attire laundered complimentary
  • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
  • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
  • And lots, lots more!

About us

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. For us, our back of house should provide the same quality of service and experience for our colleagues as we do for our guests in front of house. Joining us means you will be part of a large, stable, international Hyatt family which has over 1100 hotels in over 70 different countries and is recognised as a UK Great Place to Work Company!

Next Steps: If this sounds like the Learning Manager – London role for you then please apply today and start your journey with Hyatt Hotels!