Human Resources Manager - Heathrow, Hounslow

Heathrow, Hounslow
Competitive + Excellent Benefits
27 Nov 2023
04 Dec 2023
Full Time

Human Resources Manager - Heathrow, Hounslow

About the Human Resources Manager role at Hyatt Place London Heathrow Airport

At Hyatt, our heart of house should provide the same quality of service to our colleagues as we do for our guests in front of house.

As Human Resources Manager, you will:

  • Drive and manage the day-to-day operation of Human Resources at Hyatt Place London Heathrow Airport, in a generalist role to include Employee Engagement, Relations, Performance, as well as promoting and living our values
  • Quickly build rapport and collaborate with our Leaders, you will be confident providing consultancy, advice, coaching and guidance when dealing with their teams across a wide variety of job functions. You will also be a resource for all colleagues 
  • Focus on Colleague Engagement, by promoting and living our values through team building and social activities and driving the Colleague Experience Survey and follow up actions
  • Manage Employee Relations, including; Mediation, Performance and Absence Management
  • Handle coaching, counselling, and advising Colleagues and Managers at all levels
  • Responsible for recruitment of various roles at all levels and across all departments
  • Manage day-to-day HR budgets and be the gatekeeper for staffing budgets

You will be one of ten HR Leaders and part of an energetic and sociable HR team across the UK. Reporting to the Hotel General Manager, with a dotted line to the Area HR Director - UK&I, you will work directly with a HR Co-ordinator in your team. With support from a Training Manager and area roles, which include Talent Acquisition and Learning.

About you

  • You may be working at a stand-alone property and feel ready to move to a slightly bigger operation and start managing a team, with the support of a HR community
  • You will have in-depth HR generalist practical operational knowledge of applying HR practices, policies and employment law in a fast-paced environment. Knowledge of UK employment legislation is essential
  • You will have an eye for detail and excellent organisation skills, a strong team player with a positive, collaborative and hands-on approach
  • Your communication skills will be excellent and you will be able to manage stakeholders at varying levels
  • Your confidence and assurance will enable you to be an effective negotiator and able to affect change and behaviours within HR and influence at all levels across the hotel
  • You will know how to measure and use KPI’s and interpret and communicate results in order to help the company achieve its business goals
  • You will have previous experience using software/systems within HR, specific experience with Fourth or PeopleSoft would be advantageous
  • An empathetic leader and team player, you will be used to getting things done through your people and will already have held a HR manager role and managed a team

About Hyatt Place London Heathrow Airport

Hyatt Place combines style, innovation and 24/7 conveniences to create an easy to navigate experience for today’s traveller. Featuring 341 bedrooms and 10 meeting spaces, the hotel is located a short distance from Heathrow Airport and offers excellent transport links to central London.

Benefits of the HR Manager role include

  • 12 complimentary nights a year across Hyatt Hotels
  • Discounted hotel stays across Hyatt not just for you but also your friends and family
  • Free meals at our colleague restaurant
  • 50% discount when you dine as a guest at selected Hyatt Hotels
  • Headspace membership
  • Business attire laundered complimentary
  • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the Hyatt family which has 1100 hotels in over 70 countries, is growing in the UK and is recognised as a UK Great Place to Work Company!

Next Steps: If this sounds like the HR Manager role for you then please apply today!