Representatives Manager - Europe

Hotelplan UK
Europe
Competitive
16 Aug 2017
12 Sep 2017
Full Time

Representatives Manager - Europe

In our larger ski resorts where we have all three of our ski brands, the Representatives Manager is responsible for operating and managing our repping team in resort to ensure a seamless service for our guests.

Part of your role is to ensure that all transfer planning and logistics runs smoothly, that property visits are conducted daily by your resort rep team and that all our guests receive excellent service from their arrival to departure - this is key to this role.

All our Representatives are the face of the company on guests’ arrival so you will be friendly, professional, hardworking and conscientious with excellent organisational and communication skills.

Your responsibilities will include assisting the Resort Manager with guest welfare and enhancing the customer experience across our Partner Hotel, Chalet Hotel and Chalets program. 

Our staff are handpicked for their friendly and outgoing personalities as well as their excellent qualifications and experience.

Not only do we require lots of dedicated people to deliver our brochure promise but it is our staff that provide the excellent customer service to our guests that sets us apart from the competition.

For the chance to join us in some of the world’s top resorts including Val d'Isere, Courchevel, St Anton, Tignes, Meribel, Champoluc, Val Thorens and many more.