Lobby Host/Hostess - London

London, Greater London
£8.67 per hour + Benefits
13 Nov 2018
16 Nov 2018
Contract

Lobby Host/Hostess - London

 

 

 

Hotel Café Royal enjoys an unrivalled setting, where the elegance of Mayfair, energy of Soho and sophistication of St. James combine. It's where history, culture, business and the stage are just steps away. That's one reason why, for 150 years, people who make a difference have made their way through these doors. 

 

 

 

Your role

 

As a lobby hostess, a leading ambassador of Hotel Café Royal, your primary responsibility will be to ensure that our guests receive truly distinctive and memorable welcomes and departures in the lobby area. You will discreetly accompany the guests’ throughout their arrival journey, ensuring an unparalleled service is delivered from entrance to check in. Most importantly, you will charm and delight our guests as a knowledgeable host, delivering a variety of personalised services.

 

We offer a flexible casual contract, requiring you to work about 40 hours a week.

 

Your profile

 

  • A natural elegance and passion for providing a luxurious level of service that is personalised, confident and calm
  • Prior experience in a guest facing position is essential, ideally gained in a luxury 4 or 5 star hotel
  • Good knowledge of central London would be advantageous but not essential
  • Your grooming should be immaculate and communication skills exceptional, in order to flawlessly connect with guests from all over the world – a high level of spoken English is essential and another language is advantageous
  • Flexible to work a variety of shifts; including mornings, evenings and weekends

Your Benefits

 

  • On duty meal
  • Uniform provided & laundered
  • Fantastic training & development opportunities
  • Recognition rewards, employee referral scheme, colleague football tea
  • Discounted room rates and F&B, as well as other lifestyle discounts
  • Be part of an exciting, up and coming brand in the industry – already a member of ‘Leading Hotels of the World

Ready to join the team?

Please apply through Caterer by following the 'Apply Now' link below. Please ensure to send a cover letter (outlining your suitability for the vacancy) and a resume that is fully up to date and correct.

Unfortunately due to the volume of applications, we are unable to contact unsuccessful candidates.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates.