Assistant Manager - London

Afternoon Tea Assistant Manager - St James, London

A London luxury address like no other

Nestled between the elegance of Mayfair and the creativity of Soho, the Oscar Wilde Lounge is the space where great minds came together to change the world. It is in this very room that Oscar Wilde fell in love with Lord Alfred Douglas, Aubrey Beardsley debated with Whistler, David Bowie retired Ziggy Stardust and Mick Jagger, the Beatles and Elizabeth Taylor danced the night away.

The Oscar Wilde Lounge is home to Hotel Café Royal's afternoon tea service. Awarded Best Traditional Afternoon Tea in the UK in the 2017 Afternoon Tea Awards, a seasonal menu is served alongside fine Champagnes and your choice of over 20 tea blends and infusions, whilst a live pianist adds to the celebrative ambience. 

Your role:

As Assistant Manager you will become part of a very visible and special service team that engages with our guests throughout their patronage with us. Your role will be heavily operational and you will demonstrate a flexible and adaptive hands-on approach in order to support the Restaurant Team deliver a consistently high standard of service to our guests during our service periods. Providing fine, yet unobtrusive service is an art and as a member of a skilful management team you will be responsible for guiding our service team.

As an Assistant Manager You will of course have excellent working knowledge of the correct order of service along with a deep appreciation of Food and Beverage in order to assist our team. 

Your profile:

• Strong experience working as an Assistant Manager within the operations of Restaurant & Bars is essential
• Previous Assistant Manager experience in a similar role ideally gained within a 5* hotel, Private Members Club, Fine Dining or other luxury hospitality environment.
• As an Assistant Manager You must be able to work flexibly including weekends.
• Excellent communication and customer service skills
• Experience with scheduling, rota’s and recruitment would be advantageous.

Your Benefits:

• Competitive salary
• On duty meal
• Uniform provided and laundered
• Contributory Pension scheme and Life Assurance
• Recognition rewards, employee referral scheme, colleague football team
• Discounted room rates and F&B, as well as other lifestyle discounts
• Fantastic training & development opportunities
• Be part of an exciting, up and coming brand in the industry – already a member of ‘Leading Hotels of the World’

How to apply:

Please apply by clicking the 'Email' link. Please ensure to send a cover letter (outlining your suitability for the vacancy) and a resume that is fully up to date and correct.

Unfortunately due to the volume of applications, we are unable to contact unsuccessful candidates.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates.