Operations Manager - London

We currently operate 43 restaurants and one dark kitchen, with all our core food items made in-house at our Central Prep Kitchen. Majority of our restaurants can be found in key London locations. However, we also have restaurants in Reading, Windsor, Cambridge, Brighton, St Albans, Watford, Bristol, Cardiff, Leeds, Liverpool and Manchester.  

Our menu is deliberately kept very simple to ease operational delivery and maximise quick table turn. We believe that our offer is very differentiated from our competitors due to high-quality beef patties which we like to serve pink, freshly made rosemary chips, different specials in each site based on collaborations with local suppliers, and an informal, friendly buzzy atmosphere in our restaurants, brought to life by our people. 

We are looking for an experienced Operations Manager who possesses excellent leadership skills and is a driven leader aspiring to progress in their Ops career. 

This leader will be responsible for approximately 12 restaurants outside of London, with approximately 180 team members in the region. 

As an Operation Manager, you will be responsible for mentoring the General Managers and driving sales performance in order to achieve set KPI's in restaurants across the region, while continuing to influence delivery of Honest "old school hospitality".  

Your usual working week will consist of visiting restaurants in your region to recognise strengths and identify areas for improvement through leadership and management skills. You will regularly engage with Restaurant General Managers and teams over group meetings as well as on one-to-one basis. 

Ideal candidate will be creating strategies and development while successfully motivating and managing General Manager population and positively impacting their teams.  

We are looking for a leader who will be determined to attract, recruit and retain great talent while recognising and rewarding outstanding teams and individuals and encourage their career progression. 

Ideal candidate 

• is motivated to deliver old school hospitality 

• thrives on growing sales 

• always looking for new customer opportunities  

• enjoys inspiring and developing teams 

• has an organised and creative mind 

• would be keen to build our brand as part of our future growth across the UK with new openings 

• The role requires significant travel across regional restaurants, including nights away from home.  

• Salary: 55,000 - 60,000 

• Travel allowance: 6,500 

• Bonus Based on regional and company performance 

• Health insurance Family cover 

• Life Insurance: 3 x Salary 

• VIB (Very Important Burgers) allowance for friends & family