Operations Manager - London
We currently operate 43 restaurants and one dark kitchen, with all our core food items made in-house at our Central Prep Kitchen. Majority of our restaurants can be found in key London locations. However, we also have restaurants in Reading, Windsor, Cambridge, Brighton, St Albans, Watford, Bristol, Cardiff, Leeds, Liverpool and Manchester.
Our menu is deliberately kept very simple to ease operational delivery and maximise quick table turn. We believe that our offer is very differentiated from our competitors due to high-quality beef patties which we like to serve pink, freshly made rosemary chips, different specials in each site based on collaborations with local suppliers, and an informal, friendly buzzy atmosphere in our restaurants, brought to life by our people.
We are looking for an experienced Operations Manager who possesses excellent leadership skills and is a driven leader aspiring to progress in their Ops career.
This leader will be responsible for approximately 12 restaurants outside of London, with approximately 180 team members in the region.
As an Operation Manager, you will be responsible for mentoring the General Managers and driving sales performance in order to achieve set KPI's in restaurants across the region, while continuing to influence delivery of Honest "old school hospitality".
Your usual working week will consist of visiting restaurants in your region to recognise strengths and identify areas for improvement through leadership and management skills. You will regularly engage with Restaurant General Managers and teams over group meetings as well as on one-to-one basis.
Ideal candidate will be creating strategies and development while successfully motivating and managing General Manager population and positively impacting their teams.
We are looking for a leader who will be determined to attract, recruit and retain great talent while recognising and rewarding outstanding teams and individuals and encourage their career progression.
is motivated to deliver old school hospitality
thrives on growing sales
always looking for new customer opportunities
enjoys inspiring and developing teams
has an organised and creative mind
would be keen to build our brand as part of our future growth across the UK with new openings
The role requires significant travel across regional restaurants, including nights away from home.
Salary: 55,000 - 60,000
Travel allowance: 6,500
Bonus Based on regional and company performance
Health insurance Family cover
Life Insurance: 3 x Salary
VIB (Very Important Burgers) allowance for friends & family