Leisure Club Manager - Shepperton

Leisure Club Manager - Shepperton

The Holiday Inn Shepperton is recruiting for a Leisure club manager for our very busy gym complex. The key essentials we need from a candidate is below however what is most essential is the person we employ. We want someone with passion, with a kind heart (remember a big part of your role is dealing with people), ambition, drive and someone with a happy and outgoing personality. Many of our leisure club members have been loyal to our club for many, many years and making sure they as well as your team are happy is our most important task each and every day. We want someone who works very hard but it is essential that you have a work/life balance and really it isn’t that difficult to achieve.

We appreciate you taking the time to read our job advert and if it sounds like the role for you then please get in touch!

Background / Experience

Essential

• UK citizen or valid work permit
• Numeracy and literacy skills
• Willingness to learn First Aid at Work and Pool Attendant Qualification
• Willingness and ability to swim
• Ability to manage team

Desirable

• Ordered Approach
• First Aid at Work Certificate
• Pool Attendant qualification
• Level 3 membership of the Register of Exercise Professionals
• Experience in Health & Fitness industry
• NVQ/degree (or equivalent) in health & Fitness

Team Focused: Developing the talent, process and capability for our current and future needs

Essential: (Co-operation & Communication skills,  multi skill, self development, performance improvements)

• Carry out instructions
• Desire and ability to learn
• Able to ask for help
• Assist others within and outside of immediate department
• Ability to communicate
• Ability to give instruction and direction
• Ability to clean
• Ability to restock

Action Oriented: Ensuring that visions and strategies are translated into specific deliverables in order to get results

Essential (e.g. Planning skills, enthusiasm, able to work under pressure with changing priorities, motivational factors, attitudes and personal presentation)

• Ability to plan and prioritise
• Ability to organise self
• Able to multi-task
• Flexible & adaptable
• Ability to build rapport
• Courtesy
• Attention to detail
• Listening Skills
• Counselling skills
• Manual Dexterity
• Coaching skills
• Problem Solving skills
• Ability to work under pressure

Passionate: Creating an environment where there is a relentless commitment to success

Essential (e.g. taking responsibility, able to work without supervision)

• Enthusiastic
• Positive attitude
• Sales Techniques
• Ability to work without constant supervision
• Ability to work independently

Savvy: Understanding the market, the business and customers in order to create competitive advantage

Essential (e.g. customer care skills internal & External, anticipating needs, exceeds expectations, Team working,  job knowledge, job skills & any specific aptitudes such as typing skills)

• Customer Focused / Can-do
• Understanding the internal and external customer needs
• Anticipate customer needs
• Open to new ideas
• Cultural Awareness
• Willingness to learn about the Hotel/ leisure club  standards /products and services

Desirable

• Literate in Computer Technology
• Understanding of the Hotel / Health & Fitness Industry standards, and Health Club policies and procedures