Customer Service Team Member - Christchurch

Christchurch, Dorset
£16,000 per annum
23 Nov 2018
14 Dec 2018
Full Time

Customer Service Team Member - Christchurch

Located on the outskirts of Christchurch, Hoburne head office is now looking for a Customer Service Team to join their friendly team.

The Hoburne office at Christchurch supports our 8 holiday parks, 3 golf clubs, Decking, Property and Developments business.  Our businesses are focussed on delivering the best customer service we can to our retail customers, as well as offering the best ‘internal’ customer service to our operations and ensure we offer a professional and timely service. We encourage our staff to have a ‘can do attitude’ to ensure things happen and our promise to our customers is helping them ‘create memories to treasure’ when experiencing any of the Groups products.

We are looking for a Customer Service Team Member to join our Central Bookings team based at Hoburne Group Support Services on the outskirts of Christchurch.

You will need to be computer literate with good keyboard skills and have a warm and friendly personality. 

The ideal candidate will require the following skills:

  • Excellent customer service
  • Good written and verbal communication
  • Ability to multi-task
  • Attention to detail and good organisational skills
  • Basic knowledge of IT

Experience in a similar role is advantageous but not essential.  Product knowledge training will be given.

The role will involve 37.5 hours per week over 5 days and will cover weekends and bank holidays.

As a member of staff, you will have a Hoburne Team Card giving you access to a range of staff benefits and 22 working days holiday per year.

If you think you have the experience, skills and attributes we are looking for, please e-mail your C.V. and covering letter.

The Hoburne Group is committed to promoting equal opportunities in employment. Job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).  A copy of The Hoburne Group Equal Opportunities and Diversity Policy is available on request.