Senior Concierge
- Recruiter
- Hilton Hotels
- Location
- London, Greater London
- Salary
- Competitive
- Posted
- 07 Jun 2023
- Closes
- 19 Jun 2023
- Ref
- HOT09K3G
- Sector
- Commercial Leisure, Attractions & Entertainment jobs, Front of House, Hotel jobs, Hotel Porter, Hotel Receptionist
- Job Type
- Full Time
Senior Concierge
You are the Key to our success NOW IS AN EXCITING MOMENT TO JOIN THE TEAM AT THE HILTON LONDON METROPOLE. The hotel has just finished a transformational refurbishment, updating all of its Food & Beverage outlets, Bedrooms, Public Areas and Meeting Space, setting us well on our way to becoming Europe's Leading Conference & Events Hotel! Following the completion of the refurbishment, the hotel now boasts 1,100 bedrooms, a state of the art fitness centre, four unique restaurants and bars, 35+ meeting rooms, including three ballrooms, with capacity for over 1,350 guests as well as an exclusive event space with unparalleled breath-taking skyline views across London. Fancy taking a closer look at our brand new hotel? Check out our socials: Instagram: https://www.instagram.com/hiltonlondonmet/?hl=en Linkedin: linkedin.com/company/hilton-london-metrople A WORLD OF REWARDS
You are the Key to our success NOW IS AN EXCITING MOMENT TO JOIN THE TEAM AT THE HILTON LONDON METROPOLE. The hotel has just finished a transformational refurbishment, updating all of its Food & Beverage outlets, Bedrooms, Public Areas and Meeting Space, setting us well on our way to becoming Europe's Leading Conference & Events Hotel! Following the completion of the refurbishment, the hotel now boasts 1,100 bedrooms, a state of the art fitness centre, four unique restaurants and bars, 35+ meeting rooms, including three ballrooms, with capacity for over 1,350 guests as well as an exclusive event space with unparalleled breath-taking skyline views across London. Fancy taking a closer look at our brand new hotel? Check out our socials: Instagram: https://www.instagram.com/hiltonlondonmet/?hl=en Linkedin: linkedin.com/company/hilton-london-metrople A WORLD OF REWARDS
- £13.80 per hour
- Smart uniform provided and laundered
- Free, healthy and high quality meals when on duty
- Grow your Career your next position could be as a Assistant Head Concierge
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- Discounted dental and health cover
- High street discounts: with Perks at Work
- Discounted car park
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Modern and inclusive Team Member’s areas
- Serve as a key point of contact for Guests and efficiently respond to Guest enquiries
- Provide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others
- Stay current with all hotel services as well as daily VIP requests and special events
- Provide support to Management as required, in cases of emergency
- Project a professional manner with an emphasis on hospitality and Guest service
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Flexibility to respond to a variety of different work situations
- Ability to work on your own and as part of a team
- Knowledge of the local area