Health Club Manager
- Recruiter
- Hilton Hotels
- Location
- Wembley, Greater London
- Salary
- Competitive
- Posted
- 11 May 2022
- Closes
- 30 May 2022
- Ref
- HOT08DTE
- Sector
- Restaurant, Catering & Hospitality jobs, Waiting Staff, Retail jobs, Retail Assistant, Retail Customer Service Assistant
- Job Type
- Full Time
Health Club Manager
WELCOME TO A WORLD OF OPPORTUNITIES - What makes Hilton Wembley unique, is the sense of belonging and teamwork shared throughout all our departments. This hotel is the #choiceofchampions – one day we are busy looking after a family on vacation visiting London, the next day a world famous sports team or music artist. But every day we are busy creating lasting memories. A WORLD OF REWARDS
What will I be doing?
Want to know more about this job? Contact Sandi directly in our Recruitment Team on Sandi.Mahlli@hilton.com WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON! Hospitality Integrity Leadership Teamwork Ownership Now The most recognized name in the industry, Hilton remains synonymous with the word “hotel.” From inaugural balls and Hollywood awards galas to business events and days to remember, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all. Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company
WELCOME TO A WORLD OF OPPORTUNITIES - What makes Hilton Wembley unique, is the sense of belonging and teamwork shared throughout all our departments. This hotel is the #choiceofchampions – one day we are busy looking after a family on vacation visiting London, the next day a world famous sports team or music artist. But every day we are busy creating lasting memories. A WORLD OF REWARDS
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Smart uniform provided and laundered
Free and healthy meals when on duty
Grow your Career
Personal Development programmes designed to support you at every step of your career
A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
Guest Experience Day 1 night stay with breakfast per year
Team Member Referral Program
High street discounts: with Perks at Work
Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
Discounted dental and health cover
Discounted Parking - £2 per day at Red Car Park
Modern and inclusive Team Member’s areas
What will I be doing?
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Manage operations of the health club
Manage team members to ensure high motivation, provision of high quality service and ongoing development
Drive the team to meet and exceed agreed revenue targets through a creative approach to delivering alternative programmes to core fitness-based schemes
Achieve the Health Club's annual budget and be accountable for maintaining and operating within financial targets as well as net movement
Manage customer feedback effectively to ensure continuous service and programme improvement
Instill brand values and standards to maintain quality on a daily basis
Liaise with other hotel departments
Ensure customers and guests receive friendly and consistent personalised service from all team members
Recruit, manage, train and develop the team
Respond to audits to ensure continual improvement is achieved
Maintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed
Ensure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guests
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Management and/or supervisory experience within the leisure sector
Ability to meet financial targets
Ability to work under pressure
Excellent grooming standards
Strong organizational skills
Excellent communication and interpersonal skills
Willingness to develop team members and self
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams
Working knowledge, without assistance, of Microsoft Word, Outlook, and Excel computer programs
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Degree in relevant area
Passion for customer service
Ability to close a sale
Relevant fitness and pool qualifications
Want to know more about this job? Contact Sandi directly in our Recruitment Team on Sandi.Mahlli@hilton.com WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON! Hospitality Integrity Leadership Teamwork Ownership Now The most recognized name in the industry, Hilton remains synonymous with the word “hotel.” From inaugural balls and Hollywood awards galas to business events and days to remember, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all. Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company