Events and Reservations Coordiantor

                                                        You make it Hand Picked!

Established by Guy and Julia Hands in 1999, Hand Picked hotels has grown organically and through acquisition to become the 5th largest luxury hotel group in the UK – comprising 21 hotels across the UK and Channel Islands. With welcoming and charming service delivered in truly inspirational settings, our guests are encouraged to relax, kick off their shoes and indulge.

We are currently recruiting for an Events and Reservations Co-ordinator at Grand Jersey Hotel and Spa.

Grand Jersey Hotel and Spa Jersey, really is the jewel in the crown, a 5 Star Hotel which includes a 4 AA rosette restaurant, terrace dining overlooking the sea, champagne lounge, private dining, luxurious bedrooms, spa and leisure club making this a destination hotel with so much to offer.

Please note this role is only available for candidates already located in Jersey and is offered on a live out basis.

About the role:

• As Events and Reservations Coordinator your role will involve dealing with in bound events and reservations enquiries.
• This is a full time role working 40 hours per week over 5 days, 9am - 5:30pm, to include weekend work on a rota basis. 
• You will be the ultimate people person who enjoys building positive relationships with everyone you meet, giving them faith and confidence in your knowledge and event organisation abilities from the very first conversation.
• This is a sales focused role where you will enjoy making recommendations to meet the needs of your clients and their budgets. Whether it's a wedding, private dinner or a large scale event you'll take the reins and help to plan the event ensuring every detail is perfect and well executed.
• The fantastic feedback you receive and clients saying "Thank you for all your help!" will motivate you and be a regular highlight to your working week.

About you:

• You will ideally have at least a years' experience in an events or reservations co-ordination role, ideally from within a 4 or 5 hotel or events venue.
• You will have a key interest in weddings and events and be able to demonstrate knowledge of current market trends.
• Experience of "Opera" is preferred.
• You will have high standard of attention to detail and be able to communicate effectively both in person and with written communication.
• You have the ability to establish rapport and deliver high standards of service with a genuine and approachable manner.
• You'll have experience of working in a fast-paced, busy environment and be used to working to deadlines.
• You'll be excellent at building a rapport with colleagues and guests.
• Most of all, you'll have a professional, organised and friendly approach.

Our Benefits include:

• A competitive salary of £30,450, per annum plus a monthly sales bonus of up to £100 per month and a share of service charge. Any additional hours worked will be paid at the hourly rate. OTE £33,000 to £34,000 per annum.
• 29 days holiday per year including Bank Holidays.
• Life assurance scheme.
• Employee Assistance Program to support you with whatever life throws at you.
• Company Sickness Scheme Benefit.
• Forward career progression, with access to our In House and external training programs, including apprenticeships and other recognised hospitality industry courses which are all supported by our learning and development team.
• £30 staff stays with Hand Picked Hotels per room Bed & Breakfast & 25% discount on all food & drink. Yes, it’s as good as it sounds!
• Annual loyalty awards (like afternoon teas and overnight stays)
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
• Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.