Housekeeping Apprentice

Grantley Hall
Ripon, North Yorkshire
National Minimum Wage
15 Apr 2021
13 May 2021
Full Time

Housekeeping Intermediate Apprenticeship Level 2 at Grantley Hall

At Grantley Hall we are currently recruiting for a Housekeeping Apprentice who is an enthusiastic and motivated individual to join our successful and passionate housekeeping team. This is a fantastic opportunity to develop in the hospitality industry.

About the Apprenticeship

  • The apprenticeship consists of;
  • Functional Skills Maths (Level 1)
  • Functional Skills English (Level 1)
  • An independent end assessment
  • The qualification is, HIT Housekeeping Intermediate Apprenticeship Level 2.
  • This is the hospitality industry’s professional apprenticeship for staff who prepare and service bedrooms or who clean, service and prepare public rooms within their own workspace.
  • This apprenticeship is suitable for those already in employment as well as those wishing to enter the hospitality industry.
  • Progression from this apprenticeship could be to become a team or shift leader, supervisor, floor housekeeper, head housekeeper or executive head housekeeper.
  • The apprenticeship course can take between 12 – 24 months, ending with an End Point Assessment.
  • You will be assigned a HIT Trainer who will visit your workplace or have zoom calls throughout the apprenticeship.
  • You will be required to do additional work set to you by your trainer and attend any 1-1’s, webinars or other video contact to discuss progress, mentor or be coached.

Key Responsibilities

  • Arriving punctuality for the start of shift so team briefs and training can be carried out.
  • Keep equipment in good working order, following health and safety procedures when in use and store items in the appropriate manner.
  • Report to your housekeeper on duty any special requests given to you by guests directly, so these preferences can be noted.
  • Always follow all health and safety procedures and follow all security measures.
  • Attend training courses when required.
  • Provide friendly and courteous service to all your encounter, make eye contact, smile and offer up a suitable greeting.
  • Comply with all Hotel and Company rules outlined in the Handbook and be aware of Company disciplinary and grievance procedures.
  • Ensure that requests by HOD and other Senior Management members are completed.
  • Notify Head of Department or General Manager in the event of absence from work for whatever reason.
  • Wear and maintain the uniform provided
  • To know and live Grantley Hall’s values every day without compromise.
  • Any other reasonable duties that may be requested

Grantley Hall is an exclusive, five-star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering ELITE luxury gym and executive wellness facility, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Magical | Respectful | Innovative | Passionate | Consistent

We have an exciting opportunity for a Housekeeping Intermediate Apprentice Level 2 to ensure our guests receive a five-star service.

https://www.youtube.com/watch?v=4o1dKDe39hA&t=7s

Benefits

• Grantley Gateway - discounts on supermarket shopping, cinema tickets, meals out, local attractions and cash back on online purchases.
• We celebrate success. With a summer party, winter awards ceremony as well team events and incentives. throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards.
• Pension - Eligible team members will benefit from a Royal London pension scheme.
• 24/7 team assistant line.
• Complimentary nutritious meal when on duty.
• Refer a Friend Award.
• All team members will be issued with a bespoke Grantley Hall uniform

Grantley Academy

The Grantley Academy is our dedicated training facility based at East Lodge within the Grantley Hall estate. We offer on the job training, personal development, coaching & mentoring, managerial and supervisory training coupled with professional qualifications specific to each individual’s requirements.

On arrival, each team member will receive a bespoke development plan to support them in their new job role and their learning journey with us. Whether the dream is of becoming the next Michelin starred chef, leading marketer or head housekeeper, the Grantley Academy will help pave your way to success.

Joining us at Grantley Hall brings the opportunity of a 5-star career at a 5 star hotel.