Laundry Operative

Laundry Operative

[To Start in May]

Laundry Operative at Grantley Hall

We are currently looking for a Laundry Operative to join our Housekeeping team at Grantley Hall.

Purpose of the role is to assist with the efficient and safe operation of the in-house laundry. maintaining standards of cleanliness, presentation and maintenance of all guest linens, spa linens, staff house linens, restaurant stock and uniforms 

Key Skills, Qualities & Experience

• Adhere to the procedures and methods laid down in the Standards of Performance manual
• Keep equipment in good working order, follow health and safety procedures when in use and store items in the appropriate manner
• Assist in the organisation all linens, the rotation of, the storing of and the stocktaking
• Ensure you conduct your role within the timing guidelines set down daily by your supervisor so other departmental needs are met at the appropriate time
• Always conduct your role in compliance with the risk assessment training for manual handling
• Arrive punctually for the start of shift so team briefs and training can be carried out
• Always follow all health and safety procedures and follow all security measures
• Being aware of function timings and dates from the diary to be proactive in ensuring supplies to food and beverage outlets
• Follow the health and safety procedures for linens soiled by bodily fluids etc to protect other team members and raise awareness
• Report any linens damaged to your supervisor as soon as possible, section out and log for required repair
• Report any maintenance issues you observe to your supervisor or directly to maintenance on the Ansa phone so there is no delay to the guest arrival time
• Handle and remove rubbish in accordance to guidelines
• Report and store lost property found in accordance to company guidelines
• Attend training courses when required
• Ensure you follow all timekeeping procedures and follow policy regarding notification of absence
• Support your fellow team members
• Provide friendly and courteous service to all your encounter, make eye contact, smile and offer up a suitable greeting
• Comply with all Hotel and Company rules outlined in the Handbook and be aware of Company disciplinary and grievance procedures
• Ensure that requests by HOD and other Senior Management members are completed with regard to your role.
• Notify Head of Department or duty housekeeper in the event of absence from work for whatever reason.
• Wear and maintain the uniform provided
• To know and live Grantley Hall’s values every day without compromise.
• Any other reasonable duties that may be requested
• Assist in the organisation of all distribution and collection of clean and dirty linen and uniforms.
• Responsible for the cleaning of guest laundry within the company guidelines and the sending and delivery of guest or staff dry cleaning.
• Responsible for the laundering of staff uniform and the distribution of items to existing and new staff
• Repair of uniforms and guests linens, duvet covers, robes etc

Grantley Hall is an exclusive, five-star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering ELITE luxury gym and executive wellness facility, alongside a stunning event pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Magical | Respectful | Innovative | Passionate | Consistent

https://www.youtube.com/watch?v=4o1dKDe39hA&t=7s

Benefits

• Grantley Gateway - discounts on supermarket shopping, cinema tickets, meals out, local attractions and cash back on online purchases.
• We celebrate success. With a summer party, winter awards ceremony as well team events and incentives. throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards.
• Pension - Eligible team members will benefit from a NEST pension scheme.
• 24/7 team assistant line.
• Complimentary nutritious meal when on duty.
• Refer a Friend Award.
• All team members will be issued with a bespoke Grantley Hall uniform

Grantley Academy

The Grantley Academy is our dedicated training facility based at East Lodge within the Grantley Hall estate. We offer on the job training, personal development, coaching & mentoring, managerial and supervisory training coupled with professional qualifications specific to each individual’s requirements.
On arrival, each team member will receive a bespoke development plan to support them in their new job role and their learning journey with us. Whether the dream is of becoming the next Michelin starred chef, leading marketer or head housekeeper, the Grantley Academy will help pave your way to success.

Joining us at Grantley Hall brings the opportunity of a 5 star career at a 5 star hotel.