Food and Beverage Assistant - Bracknell

Food and Beverage Assistant - Grand Bracknell Hotel

Full time

Grange Hotels, a private collection of luxury hotels primarily located in Central London is now looking to recruit Food and Beverage Assistants at its Hotel based in Bracknell

The ideal candidates should be polite, friendly with good customer service skills. Previous experience in similar role is desirable.

General Functions:

• To assist in all aspects of F&B operations in all F&B outlets.
• To welcome, seat and serve food and beverages to customers in a positive, polite and professional manner, aiming to provide complete customer satisfaction, while working in an organised and efficient way to meet department schedules.
• Meet and greet customers at outlet’s entrance in a polite and friendly manner.
• Identify return clients and welcome them back.
• Escort customers to an appropriate table or waiting area and assist with coats and bags.
• Present the correct menus and give any explanation on menu items as required.
• Give customers accurate information about any drinks offered in the menu.
• Promote certain items of food and drinks at appropriate times (e.g. special weekend menus etc.)
• Use a positive selling approach.
• Identify menu choices and record customer orders accurately.
• Provide customers with the correct table items.
• Serve alcoholic drinks following licensing law and weights and measures requirements.
• Serve drinks in the correct glassware at the correct temperature and with the appropriate accompaniments.
• Prepare buffet displays as required.
• Execute table, plated, buffet, carvery, silver, bar and any other type of restaurant service as required.
• Clear customer tables, buffets, trays and trolleys of soiled and unrequired table items at appropriate times.
• Carry out all work causing minimum disturbance to customers.
• Deal with any unexpected situations efficiently and professionally, seeking help from the F&B Supervisor or Manager when necessary.

All applicants should have the right to live and work in UK without restrictions.