Head Waiter/Waitress - Gaucho Smithfields

Gaucho
London (East)
Discussed at venue plus tips, plus service charge
12 Apr 2021
09 May 2021
Gaucho Smithfields
Full Time

Gaucho are looking for an experienced and passionate Senior Waiter to join one of our Gaucho Teams! The ideal candidate will be hardworking, have a positive attitude and work well within a team. They will be a Gaucho ambassador and confidently be able to upsell all Gaucho products.

Key Responsibilities
• To guarantee quality, consistency and correct timings of the guest experience in accordance to the Cycle of Service
• Demonstrate personality and warmth towards guests and colleagues and be an ambassador of Gaucho standards and culture
• Maintaining skills and product knowledge as taught at the Gaucho Academy
• Demonstrating a positive approach to own role and teamwork, and acting as a role model to new members of the team
• Introducing and explaining all menus to the guest, giving menu advice and presenting and explaining the Beefboard and
Cheeseboard
• Checking guest satisfaction and communicating any issues with the managers

Requirements
• Previous experience working in a guest facing role
• A positive and enthusiastic attitude
• Passion for hospitality

Training and benefits
• Training in the Gaucho academy
• Career development and training