Our culture

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. Culture has always been a key pillar at Four Seasons and is core to who we are. We pride ourselves on creating a fun and supportive environment where our people are motivated to be their very best: where radical empathy, creative bravery and celebrating individuality are at the forefront.  Our people see our culture come to life through social events, community support initiatives, and employee recognition like service awards, employee of the month and year awards, and ongoing guest appreciation. We support personal growth through structured training and continued career development within properties and through exciting global transfer opportunities. And of course, we provide a support structure of strong benefits, great perks, and industry leading compensation.

The Golden Rule

Four Seasons guiding principle is The Golden Rule. Our people live each day with deep empathy, and always treat others the way they wish to be treated themselves. Our commitment to The Golden Rule comes to life through how we treat our guests, residents, partners, the communities, and environment around us, and of course, how we treat each other.

Diversity, Inclusion and Belonging

We know that a strong culture needs to reflect the diverse people and communities in all the locations in which we operate. Diversity, Inclusion and Belonging is an important part of our ongoing cultural journey. Not only are the principles of diversity, inclusion, and belonging aligned to our core values, but this work also activates the positive, progressive changes happening in the world around us.

Four Seasons is committed to advancing diversity and fostering a culture of inclusion and belonging at our corporate offices and properties worldwide. We do not tolerate discrimination of any kind – no one should be treated differently based on their race, gender, age, religion, nationality, physical or mental disability, sexual orientation, or any other perceived difference. We know that advancing diversity and inclusion creates a better overall quality of life for all and creates an even better employee experience. To ensure that all employees feel valued and that they belong at Four Seasons, we have accelerated our global Diversity, Inclusion & Belonging (DIB) strategy in the last several years, including work focused on listening and communication, education, systems and policies, brand and partnerships, and measurement.