Housekeeping Supervisor - Fleet, Hampshire

Fleet, Hampshire
Competitive
14 Mar 2024
11 Apr 2024
Full Time

Housekeeping Supervisor - Fleet, Hampshire

We are seeking a passionate and service orientated individual to join our dynamic team. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service.   

The Four Seasons Hotel Hampshire is an intimate 5 star retreat steeped in history and set in picturesque countryside surroundings. The hotel has 133 bedrooms, a varied selection of restaurants for the guests to dine in and an award-winning spa for guests to enjoy.   Our Housekeeping Supervisors are responsible for directing a section of the Housekeeping staff to assure that guest rooms and public areas are cleaned to exacting standards. 

  • Inspects the work of a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of a specific area of the hotel. 
  • Trains and coaches the staff.
  • Schedules work to be done daily, collects room and floor status sheets for assigned work areas. 
  • Monitors each Room Attendant’s daily progress. Inspects completed rooms to assure that all standards have been met.  
  • When standards have been missed, brings employee back to room to correct the deficiency.
  • Coordinates work orders in assigned section.  Follows up to be sure work is completed. Releases checkout rooms to be sold.
  • Monitors the performance of House Attendants. Assures that there are sufficient supplies on the guest floors. Checks cleanliness of guest corridors, stairwells, elevators and Linen Closets.
  • Assists with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant, Room Attendant and House Porters.

  Preferred Qualifications and Skills:
Ability to read, write, and speak English
Previous experience in Housekeeping is required, supervisory experience preferred   Just some of the benefits Four Seasons Hotel Hampshire employees enjoy:

  • Highly competitive remuneration package with service charge
  • Guest Experience Program, including an overnight stay with breakfast
  • Employee Travel Program with complimentary nights and reduced rates on rooms and 50% F&B discount in Four Seasons properties worldwide after 6 months of employment
  • Excellent Training and Career Development opportunities
  • 28 days holiday per annum including bank holidays (increasing based on length of service)
  • Group Personal Pension Plan upon completion of three months’ service
  • Bupa Dental Insurance after 1 years service
  • Opportunities to build a successful career with global potential
  • Access to Wagestream – a salary advance benefit
  • Discounted Gym Membership
  • WeCare Employee Well Being Platform
  • Uniform and free meals on duty
  • Employee Recognition Programmes and more!!

 

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