Receptionist - Hook

Hotel Receptionist - Four Seasons Hotel, Hampshire

Four Seasons Hotels and Resorts have been ranked FORTUNE magazine’s ‘100 Best Companies to Work For’ every year since 1998…come and find out why! With over 100 hotels globally, Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service.

Join a diverse and talented Reception team in the English countryside, only 10 minutes from Fleet.

Four Seasons Hotel Hampshire is an intimate retreat steeped in history and set in a picturesque countryside estate. With 133 bedrooms, a varied selection of restaurants for the guests to dine in and an award-winning spa, the receptionist position is an interesting and varied role. 

The role of Hotel Receptionist involves:

The Receptionist is a central part of the Reception Team whose main objective is to ensure our guests have a smooth arrival and departure experience. As the first and last impression of the Hotel, this high profile department carries a special responsibility. The Reception is also the natural place where guests direct comments and questions.

The ideal reception candidate will have an outgoing personality and a can-do approach to any task – personifying luxury guest service:

• Previous experience within luxury hospitality preferable

The following skills are required for a receptionist:

• Excellent communication skills and the ability to take a proactive approach to understanding guests needs and desires.
• Exceptional customer service skills.
• Problem solving ability
• Fluency in reading, writing, and spoken English is also required.
• Multi-lingual would be advantageous.

Four Season Hotel Hampshire employees receive a competitive salary and enjoy a wide range of benefits including:

• Excellent Training and Development opportunities
• Complimentary accommodation at other Four Seasons Hotels and Resorts (based on length of service)
• Meals on duty and Laundered uniform
• Transportation from local train station
• Free dental insurance after one year service
• Employee Recognition Programmes