Training Officer - Hook, Hampshire

Elite Hotels
Hook, Hampshire
Competitive Salary £28,000 per annum pro rata - Flexibility of between 24-32 hours per week
16 May 2023
13 Jun 2023
Part Time

Training Officer - Hook, Hampshire

The Training Officer will be delivering a wide range of training with a focus of ‘on the job’ training within departments across the hotel. The Training Officer will work closely with Heads of Department and will design, deliver and support a range of training and development activities to develop consistent standards that reflect the company’s ethos of delivering distinctive and high quality guest experiences. 

As an accredited Investor In People employer, this role will be key in maintaining our commitment to the development of our staff.

As a Training Officer you will have experience of delivering a wide variety of activities from induction, statutory and compliance training to customer service - ideally within a hospitality setting. As a natural role model you will set the tone for a thriving learning environment including supporting the hotel’s apprenticeship activities and mentor guest-facing apprentices in the completion of their apprenticeship programme

This role will also offer exposure to a wider HR function, supporting the HR Manager in their absence with:

  • Answering of day-to day HR queries
  • Supporting with settling new staff into employee accommodation 
  • Liase with schools/colleges in regards to apprenticehips and work experience
  • Support the onboarding process of new starters
  • Representing the HR department to a high standard 

This is the perfect role for an experienced trainer to make it their own and develop their HR capabilities.

Training Officer Attributes / Experience:

  • Be able to demonstrate previous experience in training and coaching in a hospitality environment
  • Excellent verbal and written communication skills, be highly organised, passionate and self-motivated
  • Be enthusiastic, customer-focused and be able to work within deadlines
  • Be a flexible individual
  • Working with Senior Managers to integrate the Training Culture into the business

24-32 hours per week, flexible days. £28,000 per annum, pro rata.