Food and Beverage Manager

Tylney Hall Hotel, Hook, Hampshire has an exciting opportunity for a Food & Beverage Manager Tylney Hall is a beautiful 4 red star hotel with glorious gardens and grounds set in rural Hampshire with a strong two rosette Restaurant. We have every intention of achieving three rosettes within the next twelve months. We are looking for an exceptional individual to join us as Food and Beverage Manager, to drive our Restaurant, Lounge, Bar and Room Service, leading a team in providing first class customer service to exceed our guests' expectations, working with our Head Chef, Mike Lloyd, who previously held three rosettes at a hotel in Marlow and who along with the Hotel Management, strives for further accreditations and accolades at Tylney Hall. This position may be suitable for an experienced and results driven Restaurant Manager who is ready to take their next career step, demonstrating their aptitude for customer service, training, sales and revenue capture. Position Overview:
Tylney Hall is a beautiful 4 red star hotel with a 5 star reputation! We need a confident, experienced and organised individual to oversee the Oak Restaurant, Lounge, Bar and Room Service areas. The service offerings vary from innovative cuisine in the Oak restaurant to traditional afternoon teas in our elegant lounges. The Food and Beverage Manager is accountable for the Hospitality and Service offered to every single guest and visitor by themselves and their team. The individual needs to be commercially and financially perceptive and able to influence the 'bottom line' figures. We require a strong communicator who can contribute to and implement strategies effectively in this crucial position. The successful applicant will need to liaise with all other departments to ensure that service in the Restaurant, Lounge, Bar and Room Service is seamless in the guests' eyes. Of course, we expect all of our Managers to have an understanding of our legal responsibilities relating to; food hygiene, health and safety, and fire regulations. We also expect our Managers to encourage their teams to grow and develop, to learn more about the business and be involved in the business and to facilitate them achieving their full potential, as well as developing a succession plan within the team.
Attributes/Experience We need a 'hands on Manager' who is happy to work a flexible rota as this area of the Hotel is open every day of the week for long hours. Excellent communication skills across all media along with a good command of English is crucial as is the ability to plan and organise a team of up to 35 people. Excellent customer service skills are needed as well as being extremely well presented and having a good eye for detail. Relevant experience in a minimum 4 star hotel and a two rosette restaurant along with leading a team of at least 25 people is essential. Benefits As an Investors In People accredited employer, Elite Hotels offer a wide range of benefits to our employees to ensuring they are happy and well rewarded. Along with excellent training, development and progression opportunities some of the other benefits successful candidates would enjoy include:

• The opportunity to work in one of the country's foremost heritage hotels
• You will be working in one of the AA's Top 200 Hotels in the UK and Ireland and proud members of Small Luxury Hotels of the World and Condé Nast Johansens
• You will earn a share in the Company Gratuities scheme which is performance driven by you and your colleagues.
• We have an Employee Assistance programme managed by Hospitality Action to help you navigate through life's difficulties.
• There are a range of flexible benefits to help you manage your lifestyle including live in accommodation for some positions
• We operate a childcare voucher scheme offering tax and NI relief when paying a registered childcare provider.
• Our reward and recognition scheme (GEM's - see more information on our careers website) has been highly praised during our Investors in People accreditation.
• At Elite Hotels, we offer fantastic Company discounts and reduced rates for employees and family members across all four of our stunning hotels in beautiful locations
• Company personal contributory pension scheme
• Meals on duty compliments of the Chef
• Quality uniforms provided and laundered
• Private health care available
• On site accommodation may be available for the right applicant.
• Free carparking If you are an ambitious individual with a proven track record of improving sales and service who will deliver in all areas and who wants to achieve three rosettes we would be delighted to hear from you.